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Changelog update problem i wtached the VIDEO TUTORIAL

This topic has 7 replies, 3 voices, and was last updated 1 years, 8 months ago ago by Rose Tyler

yahya

Participant

June 30, 2022 at 19:45

hi, I have a problem with the changelog update it’s very complecat for me I watched the video but didn’t know how to do it can you help me with it and guide me. thank you for your support.

#327842 Copied Theme version: ..8.2.1 WooCommerce version: 6.5.0

6 Answers

Awais Ahmed

Participant

July 1, 2022 at 06:37

Hello, @yahya,

Thanks for using our Theme.

No need too worry, it’s not complecat.

Here is the recommended way of Automatic update from us:

1. Take the complete backup of your site before updating the Theme for avoiding any inconvenience.

2. Deactivate all the third-party plugins before updating the Theme.

3. Take a Backup of your Custom Code and remove it from the site before an update of the Theme.

4. If you are using a Child Theme then Activate the Parent-Theme before updating the Theme.

5. Remove all the cache from your server, site and finally check back your site after removing the browser cache and check deeply what are the changes that occur on your site after that…

6. After that go to Appearance >> Themes and update the Theme One-Click automatically from there.

7. After that go to XStore >> Plugins Installer and update the Theme required/recommended plugins from there one by one.

8. After that check back your site after removing the browser cache and check deeply what are changes occur on your site after that and if all goes well then.

9. You have to again Activate the Child Theme.

10. Again activate all the third-party plugins one by one.

Finally, check back your site after removing the browser cache.

I hope you understand. Also, Here is the detail video on how to update the theme https://www.youtube.com/watch?v=xMEoi3rKoHk&list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3&index=2 I hope it helps.

Regards 8Themes Team.

#327862 Copied

yahya

Participant

July 22, 2022 at 12:21

hi thanks for your reply, but believe me every time when i have to make an update for the theme I face a problem it’s complicated, however, thanks for your support I will find a solution.

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yahya

Participant

July 23, 2022 at 00:08

There is no shortcut, it’s so hard to understand and one mistake makes a problem in a site also the video is 3 years old.

#330279 Copied

Awais Ahmed

Participant

July 23, 2022 at 05:40

Hello, @yahya,

Ok if you find it difficult, then please try to update the Theme manually: https://xstore.helpscoutdocs.com/article/63-theme-update

If still, you will find it difficult then please take the complete backup of your site and then share your site WP Admin Credentials and also the CPanel Credentials as well with me in a private content area of this topic so that I’ll update the theme for you on your site and make a video for you as well for the future.

Regards 8Themes Team.

#330284 Copied

yahya

Participant

July 23, 2022 at 10:27

I have an already problem so I think you mate will fix it, I will contact you in the future if there is an update, and about the video, it will be very helpful.

Thank for you your support.

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Rose Tyler

Support staff

July 24, 2022 at 07:08

Hello,

You’re welcome!
Have a nice day!

Regards

#330358 Copied
Tagged: changelog, problem, themes, update, video tutorial, woocommerce, wordpress
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