Mobile submenu inactive – links are not working

This topic has 12 replies, 3 voices, and was last updated 2 years ago ago by Awais Ahmed

  • Avatar: gwiezdnewrota
    gwiezdnewrota
    Participant
    July 21, 2022 at 10:16

    Hi,
    Mobile submenu inactive – links are not working.

    11 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 21, 2022 at 12:38

    Hello,

    I do not see any problem.
    Go to Theme Options > Header Builder > Mobile menu > Dropdown Opening Action

    Regards

    Avatar: gwiezdnewrota
    gwiezdnewrota
    Participant
    July 21, 2022 at 12:57

    Hi,
    It doesn’t work when i test responsive on firefox in linux.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 21, 2022 at 13:14

    Hello,

    Could you record a video of the problem?
    Do you use the latest version of the browser?

    Regards

    Avatar: gwiezdnewrota
    gwiezdnewrota
    Participant
    July 21, 2022 at 16:04

    Hi
    error and firefox
    https://jmp.sh/whnzt5X

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    July 22, 2022 at 06:34

    Hello, @gwiezdnewrota,

    Simply go to the Dashboard >> XStore >> Theme Options >> Theme Custom CSS and then paste the below code there and save settings.

    div.mobile-menu-content .et_b_header-menu .menu li > .nav-sublist-dropdown:not(.nav-sublist){pointer-events:initial !important;}

    Then check back to your site after clearing the browser cache.
    Here is the video for a better reference to see that when you add the code your issue will be resolved: https://streamable.com/dn09ap

    Regards 8Themes Team.

    Avatar: gwiezdnewrota
    gwiezdnewrota
    Participant
    July 22, 2022 at 07:25

    Hi,
    do I have to add this code in other templates? Will the change be added at the next xstore update?

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    July 22, 2022 at 07:29

    Hello, @gwiezdnewrota,

    What do you mean by other templates? You just have to add it under Dashboard >> XStore >> Theme Options >> Theme Custom CSS >> Global Custom CSS.

    And we will forward this to the development department for checking it deeply and try to add it with the upcoming updates of the theme.

    Regards 8Themes Team.

    Avatar: gwiezdnewrota
    gwiezdnewrota
    Participant
    July 22, 2022 at 07:31

    Hi
    Other licenses – other pre builds websites.

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    July 22, 2022 at 07:37

    Hello, @gwiezdnewrota,

    You can use this code on any of your sites on which you are using the XStore theme and facing the same issue.

    Regards 8Themes Team.

    Avatar: gwiezdnewrota
    gwiezdnewrota
    Participant
    July 22, 2022 at 07:59

    Hi,
    In the future, after update Xstore, should I delete changes from Dashboard >> XStore >> Theme Options >> Theme Custom CSS >> Global Custom CSS, or not ?

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    July 22, 2022 at 08:01

    Hello, @gwiezdnewrota,

    No need to change/delete that code, just simply left it, as it is now.

    Regards 8Themes Team.

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