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apotik
Participant
July 30, 2021 at 13:56
any help please?
apotik
Participant
July 29, 2021 at 16:49
ok try this please
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apotik
Participant
July 16, 2021 at 14:16
No dear, look on my website ( i give you the link in private) and screen
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apotik
Participant
July 5, 2021 at 08:28
hello ! thank you for all your advices but, i didnt unerdstand how can you know that i didnt uplaod all the files ?you said ” i reuploaded theme folder again” can you tell me from where? because i upload the xstore files from my theme forest account so, i dont understand how can i upload all files, i repeat the process many times, everytime update its wrong…thank you for your help dear
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apotik
Participant
July 2, 2021 at 11:42
Hello, thank you very much!
So i did the update on an other preproduction by ftp like you explained to me but it doesnt work fine, what do you mean by “theme options after the theme update.” ?? thanks
can you check what i did and tell me what is wrong?
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apotik
Participant
June 29, 2021 at 08:39
Hello can you help me just by explaining to me how you did
apotik
Participant
June 28, 2021 at 10:05
Hello, any reply 🙂 ?
apotik
Participant
June 25, 2021 at 12:15
Oh yes But then why when I update on my side it works badly? Could you tell me where and how to unzip the new version? where is she ?
apotik
Participant
June 25, 2021 at 09:43
Ok its great thank you ! i deleted the cache … so if its possible, can you explain to me how did you do? thank you very much for your help !
apotik
Participant
June 24, 2021 at 19:14
thank you, but instagram feed doesnt appear and some pictures dont appear on shop page and home page look the screen
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apotik
Participant
June 24, 2021 at 14:57
Its “mytiger-preprod” ( dont forget to screen what you do that i will can reproduce it on the live site ) thank you very much
apotik
Participant
June 24, 2021 at 14:42
Ok sorry here is my ftp access
yes of course, the link that i sent to you is the stagin site ( a pre production) that i did with my host
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apotik
Participant
June 24, 2021 at 13:36
Here are my cpanel accesses. Can you show me how to do that by doing it on the preproduction and not on the site that is currently live, so that I can then reproduce it. thank you so much I have several sites with your theme with which I have the same problems unfortunately, your help will allow me to update them all
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apotik
Participant
April 10, 2021 at 09:06
thanks, what is taskboard?
apotik
Participant
April 2, 2021 at 15:22
its ok i thiink i fixed it
apotik
Participant
April 2, 2021 at 15:12
Thank you but the default header is not my header, he has background etc… i did an other header for my site
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apotik
Participant
April 2, 2021 at 14:29
I can’t do it, the default header is displayed, and the breadcumbs is not displayed correctly, I have however used the multiple header tool
apotik
Participant
April 2, 2021 at 08:39
Excuse me but now, the beadcumbs is under the menu navigation on pc; look the screen
Thank you
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apotik
Participant
March 25, 2021 at 11:43
Hello Rose, i have the same problem about the big empty space that you are talking about, i uploaded the file slick.min.js , but the problem persist since the last update, it’s been almost a week
apotik
Participant
March 24, 2021 at 15:43
Look please
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apotik
Participant
March 24, 2021 at 15:39
Hello,t hanks for your reply,
I have samsung and Huawai, and i tested on my pc on the mobile version…
On mobile the page loading displays code, and there is a space between the product description and the photo. On the mobile version, when I scroll up, the page “bounces”. Also, the text promo bar is no longer displayed on pc
apotik
Participant
March 24, 2021 at 15:34
Hello,t hanks for your reply,
I have samsung and Huawai, and i tested on my pc on the mobile version…
On mobile the page loading displays code, and there is a space between the product description and the photo. On the mobile version, when I scroll up, the page “bounces”. Also, the text promo bar is no longer displayed on pc
apotik
Participant
March 23, 2021 at 18:38
Now, my promo text no longer appears while by opening theme options it is there, I have not touched anything
apotik
Participant
March 23, 2021 at 14:27
I would like to insist a little because the site should be online shortly, and I would like to resolve this problem quickly. The theme update has been done (I think from support) and has created some issues on the site that I cannot resolve, could you help me? thank you
apotik
Participant
March 23, 2021 at 09:47
compared to my previous message, did you update my site?
apotik
Participant
March 22, 2021 at 21:39
Im sorry but i checked on three mobile phone and i still have the issue. And after update the theme, as my page loads look at what is displayed, on the single product pages as well. I didn’t have this before the update
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apotik
Participant
March 22, 2021 at 19:42
thanks, i clear the cache, look the screen, the issue appear on my computer and on my phone too
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apotik
Participant
March 22, 2021 at 15:47
Hello, yes, look at the mobile version , on the single product page, the back top arrow is too big,the space between the picture product and the text below is too big, the product button change color…
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