Dear Grace,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

Could you kindly check if there is any cache related to the mobile device? Everything is functioning perfectly on the desktop version. Additionally, we are currently unable to connect to your server via FTP.

Thank you for your attention to this matter.

Best regards,
8Theme Team

Hello, ubansal,

We hope this message finds you well. We have made some corrections, and kindly ask you to review the changes.

Thank you for your attention to this matter.

Best regards,
8Theme Team

Hello, Zane,

We would like to bring to your attention an issue related to the disabled DOMDocument parameter. Kindly check the system status and address this matter at your earliest convenience. Additionally, please review the attached files for further details.

Thank you for your prompt attention to this issue.

Best regards,
8Theme Team

Hello, Merin,

We have noticed that you may have migrated from another website. The migration process could potentially have affected the conditions of multiple headers. We kindly ask you to verify if the assignments are correct. If they are correct and the issue persists, please provide us with FTP access so we can further investigate.

Thank you for your cooperation.

Best regards,
8Theme’s Team

Hello, henrik,

We have applied the patch and updated the cache on the website you provided. Kindly check and confirm.

Best regards,
8Theme Team

Hello, gabrielet,

We have resolved the issue you were experiencing. One of the causes was related to modifications in the child theme. You can find more details in the private content section.

We have removed these functions. Kindly check and confirm if everything is now working as expected.

Best regards,
8Theme’s Team

Dear luc,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

Hello, gabrielet,

We would like to inform you that the login issue you are experiencing is related to the new version of WordPress, specifically due to the compatibility of some installed plugins with this version. You can find more details in the attached files.

We recommend temporarily disabling these plugins or downgrading your WordPress version until the plugins release updates that are compatible with the new version of WordPress.

Best regards,
8Theme’s Team

Dear GNC,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

Hello, Gabriele,

Please note that certain theme options may slow down your website’s performance. These options include features such as the fake sale popup and the wishlist for variation products.

Additionally, to enhance (optimize) the mobile display of your website, we recommend installing the XStore AMP plugin, which can be found in XStore -> Plugin Installer.

If you are interested, you can also order a website speed optimization service here: https://www.8theme.com/account/#etheme_customization_panel

Best regards,
The 8Theme Team

Hello, LVRB Love’s Rebel,

We are pleased to inform you that patch #9446422 has been released.

FIXED: Theme default archive builder (Customizer -> Shop -> Shop Page Layout -> Pagination type). This patch addresses the reported issue.

Kindly install the update at your earliest convenience and don’t forget to clear your cache after installation.

Thank you for your attention to this matter.

Best regards,
8Theme Team

Hello, ubansal,

We are pleased to inform you that patch #9446422 has been released.

FIXED: Theme default archive builder (Customizer -> Shop -> Shop Page Layout -> Pagination type). This patch addresses the reported issue.

Kindly install the update at your earliest convenience and don’t forget to clear your cache after installation.

Thank you for your attention to this matter.

Best regards,
8Theme Team

Dear ziga32,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

Dear Mauro,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team