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Forum Replies Created

Viewing 30 posts - 2,671 through 2,700 (of 6,619 total)

← 1 2 3 … 89 90 91 … 219 220 221 →

Andrew Mitchell

Support staff

November 19, 2024 at 11:32

Dear kevinkipngetich,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#424148 Copied In reply to: How can I change the color of the navigation links on my blog page

Andrew Mitchell

Support staff

November 19, 2024 at 11:00

Dear Adrian,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#424137 Copied In reply to: Issues with three things (translation, category widget, and category SEO description)

Andrew Mitchell

Support staff

November 19, 2024 at 09:24

Dear Chandru,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#424114 Copied In reply to: In Editor Elements looks good But Preview everything different

Andrew Mitchell

Support staff

November 19, 2024 at 08:09

Dear rbdigital,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#424100 Copied In reply to: mobile displays a completely different version

Andrew Mitchell

Support staff

November 19, 2024 at 07:52

Dear Gracu_,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#424096 Copied In reply to: When scrolling menu display not correctly

Andrew Mitchell

Support staff

November 19, 2024 at 07:51

Dear Gracu_,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#424094 Copied In reply to: Problem with “Compare” in Client Account Page

Andrew Mitchell

Support staff

November 19, 2024 at 06:54

Dear Jegadesh A,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#424086 Copied In reply to: Shop page sidebar is not appearing in desktop, tablet and mobile

Andrew Mitchell

Support staff

November 19, 2024 at 06:53

Dear Jegadesh A,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#424085 Copied In reply to: Site is showing few days old cached version of home page when not logged in

Andrew Mitchell

Support staff

November 19, 2024 at 03:05

Dear Grace,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#424069 Copied In reply to: Archives showing up strangely on all archive pages

Andrew Mitchell

Support staff

November 18, 2024 at 17:56

Hello, Dusica,

Unfortunately, as the issue is not related to our area of expertise, we are unable to resolve it.

Best regards,
8Theme Team

Please contact administrator
for this information.

#424039 Copied In reply to: I am experiencing an issue with Revolution Slider and WPBakery

Andrew Mitchell

Support staff

November 18, 2024 at 17:53

Hello, henrik,

The latest WordPress update v.6.7 caused the following problems:
Here is evidence that these issues have been raised not only on our forum but also in other plugin-related topics:

1. Showing all X results on category sites is not translated after update -> https://wordpress.org/support/topic/showing-all-x-results-on-category-sites-is-not-translated-after-update/
2. Known issues with WordPress 6.7 -> https://wordpress.org/support/topic/known-issues-with-wordpress-6-7/
3. Translations are no longer loading from the theme folder -> https://wordpress.org/support/topic/translations-are-no-longer-loading-from-the-theme-folder/#post-18132409

We have tried to find a solution, but since this issue originates from WordPress itself, we are unable to resolve it directly. As a result, the temporary solutions we can offer at this time are:

1. Rollback your site to the previous WordPress version, where all translations were working correctly. Additionally, disable auto-updates on the server to prevent the site from automatically updating back to the problematic version.
2. Wait for WordPress to release an update that addresses and resolves this bug. Unfortunately, we cannot estimate how long this will take.

We are actively monitoring the situation and will notify you immediately when a solution becomes available. Once resolved, we will release an update with the necessary fixes.

Thanks for understanding !

Kind regards,
The 8theme’s team

#424038 Copied In reply to: scrooll the products dont work agan on products page

Andrew Mitchell

Support staff

November 18, 2024 at 17:50

Hello, Merin,

We have noticed that the header on the homepage currently appears to be transparent. Could you please check this?

Best regards,
8Theme Team

#424037 Copied In reply to: How to Restore the Transparent header on home page slider?

Andrew Mitchell

Support staff

November 18, 2024 at 17:43

Hello, Adeeb Ahmed,

We hope this message finds you well. We would like to inform you that we have updated all the plugins. Could you kindly check if the issue still persists?

Thank you for your time and assistance.

Best regards,
8Theme Team

#424036 Copied In reply to: Google oauth issue, it doesnt create account

Andrew Mitchell

Support staff

November 18, 2024 at 16:37

Dear Sayan Kundu,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#424027 Copied In reply to: want to remove image from whishlist “select option”

Andrew Mitchell

Support staff

November 18, 2024 at 16:25

Hello, khurram virk,

Unfortunately, this is currently not possible due to Google’s privacy policy, as it only sends login data to the specified response URL set in the settings.

In order for this to work across all pages, each page’s link would need to be specified in the Google panel, which is objectively not feasible.

Best regards,
8Theme Team

#424024 Copied In reply to: login to view price sign in with google —how to keep on the same page after login?

Andrew Mitchell

Support staff

November 18, 2024 at 16:17

Hello, Tal,

Thank you for reaching out to us. We have reviewed your settings, and everything appears to be configured correctly. The only additional step you might consider is enabling a CDN, as they tend to work quite well in conjunction with WP Rocket.

Best regards,
8Theme Team

#424021 Copied In reply to: what should i change in speed optimzation and elementor settings

Andrew Mitchell

Support staff

November 18, 2024 at 16:09

Hello, Mirko,

Hello,
Please kindly review the private content.

Best regards,
8Theme Team

Please contact administrator
for this information.

#424016 Copied In reply to: Function _load_textdomain_just_in_time was called incorrectly

Andrew Mitchell

Support staff

November 18, 2024 at 15:57

Hello, Sam,

We hope this message finds you well. We would like to inform you that we have made some adjustments, and the brand filter is now functioning correctly. Kindly take a moment to verify the changes at your convenience.

Thank you for your attention to this matter.

Best regards,
8Theme Team

Files is visible for topic creator and
support staff only.

#424011 Copied In reply to: Filter by brand does not appear

Andrew Mitchell

Support staff

November 18, 2024 at 15:51

Hello, Dave E,

In the latest theme update, we have introduced a dependency for our “Ajax Add to Cart” feature based on WooCommerce settings. You can find the details in the attached files. Kindly update your theme to version 9.4.5 and enable the corresponding option in the settings.

If you have any questions or need further assistance, please feel free to reach out.

Best regards,
8Theme Team

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#424008 Copied In reply to: Theme not working with plugin for Woocommerce add ons

Andrew Mitchell

Support staff

November 18, 2024 at 15:24

We would like to inform you that the issues with editing are also occurring with the default theme.

These problems are caused by incorrect script connections (including WordPress’s own scripts). Such issues may arise if you have used or are currently using any content optimization tools (including server-side caching), if there were any errors during the installation of WordPress, or if there were mistakes during the migration of WordPress. Additionally, this could happen when migrating to a different connection protocol (e.g., from HTTP to HTTPS).

Best regards,
8Theme’s Team

#424001 Copied In reply to: I am experiencing an issue with Revolution Slider and WPBakery

Andrew Mitchell

Support staff

November 18, 2024 at 14:17

Dear Tal,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#423992 Copied In reply to: how to make fix size for quickview photos

Andrew Mitchell

Support staff

November 18, 2024 at 13:35

Dear luc,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#423985 Copied In reply to: Footer styling not displaying the right way

Andrew Mitchell

Support staff

November 18, 2024 at 13:22

Hello, Dusica,

We would like to inform you that we have released an update that addresses the issue you encountered. Additionally, we have updated the theme on your website and installed the aforementioned demo version. Kindly review the changes at your convenience.

Best regards,
8Theme Team

#423982 Copied In reply to: I am experiencing an issue with Revolution Slider and WPBakery

Andrew Mitchell

Support staff

November 18, 2024 at 12:20

Hello, Leon,

We have resolved the issue by following the advice provided in the discussion at the following link: https://www.8theme.com/topic/the-brand-filter-cant-show-all-brands-in-shop-page/#post-423858

Best regards,
The 8Theme Team

#423976 Copied In reply to: brand filter doesn’t work and the brand page can’t load

Andrew Mitchell

Support staff

November 18, 2024 at 09:09

Dear Mauro,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#423950 Copied In reply to: Customize onsale label and color in archive and single page

Andrew Mitchell

Support staff

November 18, 2024 at 08:37

Dear kamil109,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#423942 Copied In reply to: Upsell Products style on single product page SECOND TIME

Andrew Mitchell

Support staff

November 17, 2024 at 20:26

Dear Leon,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#423924 Copied In reply to: How to customize the regular price and sale price

Andrew Mitchell

Support staff

November 17, 2024 at 17:48

Dear Tal,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#423921 Copied In reply to: sticky header . how can i make all the things so they will be sticky not just one of them

Andrew Mitchell

Support staff

November 17, 2024 at 17:27

Dear Tal,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#423913 Copied In reply to: how to set 2 lines to brands so all the products will be in the same size

Andrew Mitchell

Support staff

November 17, 2024 at 14:07

Hello, Mirko,

The latest WordPress update v.6.7 caused the following problems:
Here is evidence that these issues have been raised not only on our forum but also in other plugin-related topics:

1. Showing all X results on category sites is not translated after update -> https://wordpress.org/support/topic/showing-all-x-results-on-category-sites-is-not-translated-after-update/
2. Known issues with WordPress 6.7 -> https://wordpress.org/support/topic/known-issues-with-wordpress-6-7/
3. Translations are no longer loading from the theme folder -> https://wordpress.org/support/topic/translations-are-no-longer-loading-from-the-theme-folder/#post-18132409

We have tried to find a solution, but since this issue originates from WordPress itself, we are unable to resolve it directly. As a result, the temporary solutions we can offer at this time are:

1. Rollback your site to the previous WordPress version, where all translations were working correctly. Additionally, disable auto-updates on the server to prevent the site from automatically updating back to the problematic version.
2. Wait for WordPress to release an update that addresses and resolves this bug. Unfortunately, we cannot estimate how long this will take.

We are actively monitoring the situation and will notify you immediately when a solution becomes available. Once resolved, we will release an update with the necessary fixes.

Thanks for understanding !

Kind regards,
The 8theme’s team

#423876 Copied In reply to: Function _load_textdomain_just_in_time was called incorrectly
← 1 2 3 … 89 90 91 … 219 220 221 →

Viewing 2,700 results - 2,671 through 2,700 (of 6,619 total)

Viewing 30 posts - 2,671 through 2,700 (of 6,619 total)

← 1 2 3 … 89 90 91 … 219 220 221 →

Forum Replies Created

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