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Viewing 30 posts - 2,551 through 2,580 (of 6,621 total)
  • Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 26, 2024 at 17:44

    Dear Awais Bhatti,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 26, 2024 at 17:31

    Hello, Dusica
    Kindly check the private content.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 26, 2024 at 17:19

    Hello, blorax,

    1) Yes, this is a limitation. The only way to standardize this would be to implement continuous AJAX loading of variations. For this, we would require FTP and admin access.

    2) Unfortunately, no. This is because it would require the development of specific shortcodes, which falls outside the scope of support services.

    3) Although you did not ask about the “Use alternative stock logic” option, we would like to clarify it for you. This option modifies the stock logic for single products marked as “out of stock” when certain plugins are in use. However, if the theme is used without those plugins, this option does not have any effect.

    Should you have any further questions, please feel free to reach out.

    Best regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 26, 2024 at 17:10

    Hello, Goran,

    Unfortunately, without access, we are unable to assist you as the issue cannot be reproduced on our end. The problem might be caused by a third-party plugin, specific configuration settings, or a type of cache.

    We kindly suggest creating a staging site and providing us with access to it.

    Best regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 26, 2024 at 17:04

    Hello, Ar777,

    After adding new categories, brands, or other taxonomies, please make sure to clear the cache, including the WooCommerce cache.

    Best regards,
    8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 26, 2024 at 16:36

    Hello, Fernando,

    We hope this message finds you well. To begin, we kindly ask you to update all plugins and themes on your website. Currently, we have noticed that there are more than 20 outdated plugins.

    Thank you for your attention to this matter.

    Best regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 26, 2024 at 16:28

    Dear khurram virk,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 26, 2024 at 15:58

    Dear khurram virk,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 26, 2024 at 15:55

    Dear khurram virk,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 26, 2024 at 15:45

    Dear khurram virk,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 26, 2024 at 14:58

    Dear Fernando,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 26, 2024 at 11:19

    Hello, Trektor,

    Thank you for reaching out. We are currently working on resolving your issue. Kindly refrain from switching PHP versions in the meantime.

    Best regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 26, 2024 at 06:59

    Dear choc,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 26, 2024 at 06:52

    Dear Edwin,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 26, 2024 at 03:10

    Dear Tal,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 25, 2024 at 23:51

    Dear CRISTIAN,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 25, 2024 at 22:01

    Dear Phantom,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 25, 2024 at 20:14

    Dear DonDigital,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 25, 2024 at 17:16

    Dear alexprstem,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 25, 2024 at 17:15

    Dear Woolwolf,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 25, 2024 at 17:02

    Dear sethr,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 25, 2024 at 14:25

    Dear Woolwolf,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 25, 2024 at 14:06

    Hello, Yasir Alam 8Theme,

    Regarding the Taskboard page, we kindly ask you to try adding tasks without using incognito mode or a VPN. Additionally, if you have any script-blocking extensions or modules installed, please disable them as well.

    Should you require further assistance, please do not hesitate to reach out.

    Best regards,
    8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 25, 2024 at 13:21

    Dear Quyen,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 25, 2024 at 13:13

    Dear Woolwolf,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 25, 2024 at 13:10

    Hello, thesicilian,

    We would like to inform you that we have disabled the following options for your account, as they typically generate additional AJAX requests:

    – Sale Booster -> Fake Sale Popup
    – Sale Booster -> Fake Live Viewing
    – Sale Booster -> Item Sold Fake Indicator

    Please note that everything else on the theme’s side has been configured correctly.

    We kindly recommend disabling third-party plugins and rechecking the load to assess the performance again.

    Should you have any further questions or require assistance, please do not hesitate to reach out.

    Best regards,
    8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 25, 2024 at 13:02

    Hello, vadims,

    We kindly ask you to update WordPress to version 6.7.1. The WordPress team has implemented changes in this version to address and resolve certain issues.

    Thank you for your attention to this matter.

    Best regards,
    8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 25, 2024 at 13:00

    Hello, khurram virk,

    Unfortunately, we are unable to log in to your account as two-factor authentication is currently enabled. We kindly ask you to disable it temporarily so we can proceed.

    Thank you for your understanding.

    Best regards,
    8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 25, 2024 at 12:57

    Hello, Dave E,

    We would like to inform you that the child theme does not update automatically, and there is no need for you to update it manually. However, it is important to ensure that any files from the parent theme that have been overridden in the child theme (if applicable) are kept up to date with the latest version.

    If any discrepancies arise, you will automatically receive a notification in the WordPress admin panel.

    Should you have any questions or require further assistance, please do not hesitate to reach out to us.

    Best regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 25, 2024 at 12:46

    Dear Tugba,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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Viewing 30 posts - 2,551 through 2,580 (of 6,621 total)
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