Forum Replies Created

Viewing 30 posts - 301 through 330 (of 731 total)
  • Avatar: 8theme
    8theme
    Support staff
    January 9, 2017 at 09:41

    Hello,

    Please, try to switch to default theme to check if it happens only with XStore or it is a plugin problem.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 9, 2017 at 09:40

    Hello,

    Unfortunately, it is not possible in our theme at the moment. It may require a lot of additional customization to adapt this menu in the fixed header also.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 9, 2017 at 09:39

    Hello,

    Thank you for choosing our theme and for your kind words.

    You can try to use some plugin like this for your purpose https://woocommerce.com/products/payment-gateway-based-fees/
    Personally, we didn’t test our theme with this plugin. But if it works with default theme then there are no any incompatibilities with Xstore also.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 9, 2017 at 09:37

    Hello,

    Please, provide your purchase code and links to dev and live sites.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 9, 2017 at 09:31

    Hello,

    Thank you for reporting us about the issue. We will check this and prepare a fix to the next theme update.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 9, 2017 at 09:29

    Hello,

    The problems is caused by outdated version of PHP installed on your hosting. Try to update it to the version 5.6+ to make it work correctly.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 9, 2017 at 09:28

    Hello,

    The problem is not in our Instagram element but in a caching mechanism. The plugin caches the whole HTML for the home page and instagram comes from the cache each time user visit the page. Of course, you need to clean the cache to make it update photos.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 9, 2017 at 09:23

    Hello,

    Please, turn on debug mode and check what errors do you get when the plugin is active https://codex.wordpress.org/Debugging_in_WordPress
    Provide your admin access also.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 9, 2017 at 09:18

    Hello,

    Could you please also attach a screenshot of the problem for better understanding? We don’t see quantity inputs there.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 9, 2017 at 09:14

    Hello,

    Could you please recheck your Private auth login because we can’t log in with it?

    Avatar: 8theme
    8theme
    Support staff
    January 9, 2017 at 09:12

    Great, you are welcome 🙂

    Avatar: 8theme
    8theme
    Support staff
    January 9, 2017 at 09:12

    Hello,

    Could you please provide a link to the page with this slider? On your website we just see some HTML page without Xstore theme at all.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 9, 2017 at 09:09

    Hello,

    If you want to put the image to background then you just need to use text block or set a background for row or column in Visual Composer. Then just add some content and button to this column to make it looks like the banner. The background can’t be set to the banner itself.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 9, 2017 at 09:07

    Hello,

    1. Yes, it may be done via additional customization. But it is possible only as a paid service since customizations are out of theme support scope.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 9, 2017 at 09:05

    Hello,

    Here is an article that will help you http://www.onlinemediamasters.com/w3-total-cache-settings/

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 9, 2017 at 09:04

    Hello,

    Unfortunately, our theme doesn’t have it by default and it needs additional code customization that is out of theme support scope.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 9, 2017 at 09:03

    Hello,

    Do you use some caching plugin? Try to turn it off and also disable all additional plugins one by one to see which one is causing this problem.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 6, 2017 at 16:20

    You are welcome 🙂

    Avatar: 8theme
    8theme
    Support staff
    January 6, 2017 at 15:18

    Hello,

    Try to add the following code snippet to the functions.php file in your child theme and the link to the desired one

        function etheme_logo($fixed_header = false) {
        	$logo = etheme_get_logo_data();
        	?>
                <a href="http://pladepusheren.dk/shop">
                    <img src="<?php echo $logo['logo']['src']; ?>" alt="<?php bloginfo( 'description' ); ?>" width="<?php echo $logo['logo']['width']; ?>" height="<?php echo $logo['logo']['height']; ?>" class="logo-default" />
                	<img src="<?php echo $logo['fixed_logo']['src']; ?>" alt="<?php bloginfo( 'description' ); ?>" width="<?php echo $logo['fixed_logo']['width']; ?>" height="<?php echo $logo['fixed_logo']['height']; ?>" class="logo-fixed" />
                </a>
            <?php
            do_action('etheme_after_logo');
        }

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 6, 2017 at 14:53

    Yes, nice solution also! Contact us if you will have any additional help.

    Avatar: 8theme
    8theme
    Support staff
    January 6, 2017 at 14:04

    Sorry, but by default WooCommerce doesn’t have brands functionality and we are not sure how to add custom brands to the products slider in the Revolution plugin.

    Avatar: 8theme
    8theme
    Support staff
    January 6, 2017 at 13:34

    We are glad to help you 🙂

    Avatar: 8theme
    8theme
    Support staff
    January 6, 2017 at 13:33

    Hm.. are you able to share your product page link so we could check ourselves?

    Thank you

    Avatar: 8theme
    8theme
    Support staff
    January 6, 2017 at 11:52

    Sorry, our mistake. Roll back these code and try to simply put this custom CSS snippet

    .hide-product-name .product_title {
      display: none;
    }
    Avatar: 8theme
    8theme
    Support staff
    January 6, 2017 at 11:50

    Please, provide us with login and password for admin user so we could check it. TestUser1 doesn’t have administrator rights.

    Avatar: 8theme
    8theme
    Support staff
    January 6, 2017 at 11:35

    Great, you are welcome!

    Avatar: 8theme
    8theme
    Support staff
    January 6, 2017 at 11:29

    Hello,

    All sliders are included in our theme dummy content. If you didn’t get some slider imported just provide us your admin access and the name of the version you are trying to import so we could check it.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 6, 2017 at 11:24

    Hello,

    Try to disable this option and then change the code in the xstore/woocommerce/single-product-content.php file

                <?php if(!etheme_get_option('product_name_signle')):  ?>
                    <h4 class="title"><?php esc_html_e('Product Information', 'xstore'); ?></h4>
                <?php endif; ?>

    to this one

    <h4 class="title"><?php esc_html_e('Product Information', 'xstore'); ?></h4>

    Regards

    Avatar: 8theme
    8theme
    Support staff
    January 6, 2017 at 10:42

    You are welcome!

    Avatar: 8theme
    8theme
    Support staff
    January 6, 2017 at 10:41

    Great, you are welcome.

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    Viewing 330 results - 301 through 330 (of 731 total)
Viewing 30 posts - 301 through 330 (of 731 total)
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