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Cannot add products into cart problem when Follow-Ups Emails activated

alvinhy · 2017-01-08T15:56:57+00:00

Hello, Whenever, I activate the follow ups email (https://woocommerce.com/products/follow-up-emails/), the Xstore theme does not allow me to add anything to the cart. If I have AJAX cart option enabled, it shows the loop loading screen forever. If I have the AJAX cart option disabled, it does not do anything. Is there a solution for this? Thanks.

1 reply2 participantsUpdated 9 years ago by 8theme

alvinhy

Participant

January 8, 2017 at 16:56

Hello,

Whenever, I activate the follow ups email (https://woocommerce.com/products/follow-up-emails/), the Xstore theme does not allow me to add anything to the cart.

If I have AJAX cart option enabled, it shows the loop loading screen forever.
If I have the AJAX cart option disabled, it does not do anything.

Is there a solution for this?
Thanks.

#151156 Copied

1 Answer

8theme

Support staff

January 9, 2017 at 09:41

Hello,

Please, try to switch to default theme to check if it happens only with XStore or it is a plugin problem.

Regards

#151197 Copied