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Xstore core 2.0.0 - by Renè Bavnild - on WordPress WooCommerce support

This topic has 57 replies, 4 voices, and was last updated 4 years ago ago by Rose Tyler

Renè Bavnild

Participant

March 21, 2020 at 17:32

Not the one you show
https://animalshop.dk/suport-21-03-2020/

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#231600 Copied

Rose Tyler

Support staff

March 21, 2020 at 17:48

Drag element from the bottom panner to the block – http://prntscr.com/rk8xil
How it works you can see in the mentioned videos.

Regards

#231603 Copied

Renè Bavnild

Participant

April 3, 2020 at 17:20

Can you help me making these pages respnsive?

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#232547 Copied

Olga Barlow

Support staff

April 3, 2020 at 19:11

Hello,

Move the elements of the 1 item to the same columns http://prntscr.com/rshaa3 Don’t split them into 3 different rows http://prntscr.com/rshat3

Regards

#232553 Copied

Renè Bavnild

Participant

April 3, 2020 at 20:53

Thank you. It works.

I have one more question.
I have updated the Xstore core plugins to the most recent version and now I get error messages when logging in. It also does not give me the usual access to the WordPress control panel.
Please see the attached screen dump with error message in the bottom.
Can you help me out?

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#232564 Copied

Olga Barlow

Support staff

April 3, 2020 at 21:28

Hello,

That error means that you updated XStore core plugin but did not update XStore theme to latest version 6.3. Go to Dashboard > Updates > update XStore theme to version 6.3. Never update XStore core plugin without theme update because this plugin requires the appropriate version of theme and both theme and plugin should be updated together https://xstore.8theme.com/update-history/

Regards

#232569 Copied

Renè Bavnild

Participant

April 3, 2020 at 22:12

when we get into the control panel i can’t do anything inside because of the error
do you know what i can do ??
Renè
https://animalshop.dk/

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for this information.

#232575 Copied

Rose Tyler

Support staff

April 4, 2020 at 07:59

Hello,

You can update the theme via FTP – https://xstore.helpscoutdocs.com/article/63-theme-update

Regards

#232593 Copied

Renè Bavnild

Participant

April 4, 2020 at 09:36

Can’t do anything in the control panel it’s completely dead

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for this information.

#232607 Copied

Rose Tyler

Support staff

April 4, 2020 at 10:03

Contact your hosting provider to get FTP if you don’t have it, then follow steps from the docs.

Regards

#232609 Copied

Renè Bavnild

Participant

April 7, 2020 at 13:06

Hi, hope you can help me
Last time I updated this Xstore Core my whole page went down
now dare not update until I know what to do and how to do it.
greeting Renè
https://animalshop.dk/til-suport-4-7-2020/

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#232842 Copied

Renè Bavnild

Participant

April 7, 2020 at 14:20

Hello again how Hope you can help me. How do I aver a background on my pages where I can post text and pictures on that background
I use elementor
Regards Renè

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#232847 Copied

Olga Barlow

Support staff

April 7, 2020 at 19:57

Hello,

1) As I told you in the previous message if you want to update plugin you need to make sure that you updated XStore theme to the appropriate version. What theme version and what core version should be you can get from the changelog http://prntscr.com/ruxkt5 https://xstore.8theme.com/update-history/
So, you can update plugin only if you updated theme to version 6.3. Did you? Have you watched our video tutorial for theme and plugin update?

2) I don’t understand your question. Do you want to apply bg color for the whole page or you want to add background color/image to some row only?

Regards

#232876 Copied

Renè Bavnild

Participant

April 7, 2020 at 21:15

This is how I would think it should be
https://animalshop.dk/suport-10-3-2020/
On the whole backyard on the side

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#232894 Copied

Rose Tyler

Support staff

April 8, 2020 at 08:39

Hello,

Edit page > [8theme] Layout options > Custom background color
or you can change the bg using settings of the Elementor. Provide us with URL of the mentioned page + temporary wp-admin access.

Regards

#232925 Copied

Renè Bavnild

Participant

April 22, 2020 at 13:53

Can you help me adjust the top menu behavior?

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for this information.

#234284 Copied

Rose Tyler

Support staff

April 22, 2020 at 15:15

Hello,

Go to Appearance > Menus > edit your menu and change mentioned items by custom links http://prntscr.com/s40xs7 , for example – http://prntscr.com/s40x3y https://xstore.8theme.com/ http://prntscr.com/s40xia

Regards

#234291 Copied
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