Return to previous page

Woocommerce Product Image Issue - by leebug

This topic has 28 replies, 3 voices, and was last updated 6 years, 1 months ago ago by Rose Tyler

Rose Tyler

Support staff

March 7, 2018 at 16:26

This is not a bug. Scripts of zoom effect should take some time to replace featured product images to new one of the variation that you selected as default. If your default variation has the same image as featured product effect – http://prntscr.com/io49y0 you do not see this situation, but if these images are different – http://prntscr.com/io4aoy you will see “effect of image changing”. This is independent of a category, and this can’t be changed.

Regards

#187530 Copied

leebug

Participant

March 7, 2018 at 16:27

okay thanks, but even when I change the images to match the same thing happens…

#187531 Copied

Rose Tyler

Support staff

March 7, 2018 at 16:32

Please provide link to such product.

Regards

#187532 Copied

leebug

Participant

March 7, 2018 at 16:55

https://joyinfusion.store/product/boho-inspired-purple-flower-long-leggings/

I changed the image in the Medium to reflect the correct one and it still flips to the wrong one on the product page.

#187540 Copied

Rose Tyler

Support staff

March 7, 2018 at 17:03

I do not see that the image was changed https://prnt.sc/io4uz3

Regards

#187543 Copied

leebug

Participant

March 7, 2018 at 17:27

that is so strange, I changed it twice and it seems to go back. Could this be a caching issue or maybe because the products are being synced with the plugin to the place where they are initially designed?

#187545 Copied

leebug

Participant

March 7, 2018 at 21:31

Okay I just wanted to let you know that I figured out the issue. When the item was getting pushed via the plugin from the place that I create the designs, the wrong image was defaulting. For some reason I couldn’t update it myself but now it seems to work. Maybe it was just a matter of waiting for it to update on the site. I was also having some internet issues which could have caused the update not to work.

Thanks for your help and patience in figuring it out. I really do appreciate it.

#187574 Copied

Rose Tyler

Support staff

March 9, 2018 at 09:37

Hello,

You’re welcome!
Have a nice day.

Regards

#187654 Copied
1 2

Viewing 28 results - 21 through 28 (of 28 total)