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Topic: Image variation not changing when choosing a product variation in frontend

Iñigo

Participant

October 14, 2022 12:06 pm

Since we updated xStore theme to the latest version, image product variations are not changing
Site URL: hidden
Theme version: 8.3.4
WooCommerce version: 7.0.0

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support staff only.

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Rose Tyler

Support staff

October 14, 2022 12:28 pm

Hello,

Thanks for contacting us.
Please provide temporary wp-admin and FTP access.

Regards

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Iñigo

Participant

October 14, 2022 2:40 pm

Hi Rose, thanks for your answer. Please find data in private content area.

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Iñigo

Participant

October 14, 2022 2:44 pm

Hi again Rose, this also happens here:
https://teklassic.com/?s=vaso&post_type=product&et_search=true

You can see different colours (product variations) , when choosing one colour, the product image doesn’t change

https://ibb.co/7bc3wLQ

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Rose Tyler

Support staff

October 14, 2022 4:05 pm

Hello @Iñigo,

Thanks for the fast reply. I’ve passed this problem to our dev team. I will let you know once get an answer. Please be patient and do not change access.

Regards

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Rose Tyler

Support staff

October 14, 2022 4:39 pm

Please check the answer with screenshots in the Private Content area

Regards

Content is visible for topic creator and
support staff only.

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Rose Tyler

Support staff

October 14, 2022 4:52 pm

You can post a feature request about adding compatibility with WebP Express plugin here – https://www.8theme.com/taskboard/ , so our dev team read it. If it takes votes from other customers, our dev team will add it in one of the next updates.

Regards

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