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Update not possible critical error - by stevemorin

This topic has 67 replies, 3 voices, and was last updated 2 years, 8 months ago ago by Rose Tyler

  • Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 9, 2021 at 10:44

    Hello,

    As I can see from the video you did not publish changes https://prnt.sc/1lm3i1s

    Regards

    #298258 Copied
    Avatar: stevemorin
    stevemorin
    Participant
    August 9, 2021 at 11:45

    here are two published videos

    https://recordit.co/2FVxdJFilF
    https://recordit.co/lf3Cwqo4fY
    greeting

    #298269 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 9, 2021 at 16:27

    Hello,

    Try now, please.

    Regards

    #298311 Copied
    Avatar: stevemorin
    stevemorin
    Participant
    August 9, 2021 at 17:22

    It seems to work fine,
    Can you tell me where the problem came from
    greeting

    #298328 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 10, 2021 at 16:18

    Hello,

    Keep Theme Options > Speed Optimization > Remove Query Strings From Theme Static Resources option disabled. It looks that Elementor uses Query Strings to clear the cache if you use the preview option.

    Regards

    #298429 Copied
    Avatar: stevemorin
    stevemorin
    Participant
    August 16, 2021 at 22:17

    I want to thank you for your support which solved my problems because you followed me, if I recommend a theme to a client it is yours, greatings

    #299060 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 18, 2021 at 09:50

    Hello,

    You’re welcome!

    Regards

    #299166 Copied
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The issue related to '‘update not possible critical error’' has been successfully resolved, and the topic is now closed for further responses

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