All prebuilt websites not showing even though I have update to version 9.3.7

This topic has 4 replies, 2 voices, and was last updated 1 weeks, 6 days ago ago by Rose Tyler

  • Avatar: klass_gh
    klass_gh
    Participant
    April 28, 2024 at 17:20

    all prebuilt websites not showing even though I have update to version 9.3.7 I cant see the 2 Newley added ones electronic mega market

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 28, 2024 at 20:50

    Hello, klass_gh,

    Thank you for reaching out to us with your query.

    Could you please provide temporary wp-admin access?

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: klass_gh
    klass_gh
    Participant
    April 28, 2024 at 21:22

    information sent

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 29, 2024 at 04:59

    Hello, klass_gh,

    Thank you for your prompt response.

    We have reviewed the functionality in XStore > Import Demos and XStore Studio, and we are pleased to report that we have not encountered any issues.
    https://xstore.helpscoutdocs.com/article/148-xstudio-feature-of-xstore-wordpress-theme

    Could you please record a video of the problem?

    Best Regards,
    8Theme’s Team

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