Selected static block was removed or unpublished – FIx this

This topic has 6 replies, 3 voices, and was last updated 4 months, 3 weeks ago ago by Rose Tyler

  • Avatar: Furious
    Furious
    Participant
    February 20, 2024 at 20:36

    We are having this issues.

    1. https://snipboard.io/i1RHzo.jpg – Selected static block was removed or unpublished. How to resolve it?

    2. https://snipboard.io/i6QZUv.jpg – In children, images are not loading.
    Fix it.

    Please resolve asap. Thanks.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 21, 2024 at 07:01

    Hello, @Furious,

    Thank you so much for purchasing our theme and contacting our support center.

    1/ We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask that you revisit your website after clearing your browser’s cache to see the changes.

    Please be advised that we have removed the header banner static block via the WordPress Dashboard under the Widgets section. The problem was due to an empty block that had been added.

    We trust that this resolution will be satisfactory to your needs.

    2/ We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask that you revisit your website after clearing your browser’s cache to see the changes.

    We are pleased to inform you that we have created a video to demonstrate the resolution of your issue. Kindly view it in the private content area for your reference.

    We hope this helps. If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Furious
    Furious
    Participant
    February 21, 2024 at 07:50

    Thanks For quick response.

    We have some more issues. The Hero Section Products load takes time, Can we put a background image or something So before the Products load our users can see the place is empty. https://snipboard.io/JZnf8Y.jpg

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 21, 2024 at 08:11

    Hello, @Furious,

    Thank you for your response.

    To solve your issue, We would like to provide you with guidance on how to disable the lazy load effect on your website. Please follow the steps outlined below:

    1. Navigate to ‘Edit Page with Elementor’.
    2. Access the ‘Settings of Element’ for each element you wish to modify.
    3. Click on ‘Advanced’.
    4. Select ‘XStore ajaxify’.
    5. Find the ‘Lazy loading’ option and toggle it to ‘Off’.
    6. Ensure to update the settings to apply the changes.

    For your convenience, we have included a visual guide to assist you with these steps. You can view the image here: https://imgur.com/Zh7ZmGw

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: Furious
    Furious
    Participant
    February 26, 2024 at 15:04

    I have tried but the settings was alreadyon functioning. What i wanted was to put a overlay image before the products load. Before it takes 1-2 secs to loadthe products.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2024 at 15:37

    Hello, @Furious,

    You can activate Site Preloader in Theme Options > General.

    Or disable the ‘Lazy loading’ for the Products element, then go to Theme Options > Speed Optimization > Image Loading Type > set LQIP, then regenerate images using Regenerate Thumbnails and clear cache.

    Kind Regards,
    8theme team

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