Filter problems, support the following plugin

This topic has 2 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Rose Tyler

  • Avatar: mahdar
    MAHDAR
    Participant
    February 11, 2023 at 22:48

    Hello good time
    Please help me with the following problems
    Thanks
    1- The status part of all options is 0, how do I activate it?
    https://smjr1.ir/en/shop/
    https://postimg.cc/HJqyYm1d
    ——————————————————————
    2- How to activate this part?
    https://postimg.cc/G8vs9fbY
    —————————————————————–
    3- Does the template support the following plugin?
    https://wordpress.org/plugins/woo-advanced-product-size-chart/
    If yes, please tell me how to display the option on the product page. Thank you

    If not, please introduce a similar plugin that is compatible with the template
    Thank

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2023 at 08:36

    Hello, Mahdar,

    1/ In the Shop sidebar widget area keep Show numbers of products option disabled for the Product Status filter widget because it uses a lot of server resources and if your server is not very fast it causes the issue.

    2/ Please read this article about Fake sale popup – https://xstore.helpscoutdocs.com/article/133-fake-sale-popup

    3/ We did no test this plugin and similar plugins with our theme officially, so can’t give you solid recommendations.
    Our Sizing guide settings you can find in Theme Options > WooCommerce > Single Product Builder > Sizing guide, and in settings of single product – https://prnt.sc/vFS6kSQh5JkF

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

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