Review snippet appear on my product description page

This topic has 6 replies, 3 voices, and was last updated 10 months, 1 week ago ago by Rose Tyler

  • Avatar: jeffe jeremy
    jeffe jeremy
    Participant
    May 15, 2023 at 07:13

    there is a product review snippet that appears in the product description content of all my product pages. how do i remove it?

    5 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 15, 2023 at 07:59

    Hello, @jeffe jeremy,

    Do you mean this: https://imgur.com/j7JkO0Q

    To remove the product review snippet that appears in the product description content of all your product pages in Rank Math, you can follow these steps:

    Log in to your WordPress dashboard.
    Go to “Rank Math” in the left sidebar and click on it.
    In the Rank Math settings, click on the “General” tab.
    Scroll down to the “Rich Snippets” section.
    Find the option labeled “Product Review.”
    Disable the “Product Review” option by toggling it off.
    Click on the “Save Changes” button at the bottom of the page to apply the changes.
    By disabling the “Product Review” option in Rank Math, the review snippet should no longer appear in the product description content of your product pages.

    If this does not solve your issue then please copy and paste the following CSS code into XStore >> Theme Options >> Theme Custom CSS >> Global CSS and then clear your browser cache:

    .single-product  #rank-math-rich-snippet-wrapper .rank-math-total-wrapper {
        display: none !important;
    }

    We hope this will solve your issue.

    Best Regards,
    8Theme’s Team

    Avatar: jeffe jeremy
    jeffe jeremy
    Participant
    May 15, 2023 at 14:15

    hi
    I’m talking about removing all the axolotl snippet that appears in all my product description pages but shouldn’t be there. If you notice, there is first the product description, then the axolotl snippet that has nothing to do with it and yet is present on all my product pages.
    thank’s

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 16, 2023 at 06:25

    Hello, @jeffe jeremy,

    We would appreciate it if you could provide us with a screenshot of the Axolotl snippet you are referring to. Please mark the screenshot clearly so that we can review it and provide assistance accordingly.

    You can upload the screenshots to https://imgbb.com/ or https://imgur.com/upload and paste the links here.

    We look forward to hearing from you.

    Best Regards,
    8Theme’s Team

    Avatar: jeffe jeremy
    jeffe jeremy
    Participant
    May 16, 2023 at 13:18

    https://ibb.co/dW7ykHW
    i need to remove this
    thank’s

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2023 at 13:37

    Hello, @jeffe jeremy,

    Thank you for your response.

    Please check the next screenshot – https://prnt.sc/KmlnNiZh-CNZ , the content comes from rank-math, so you need to disable this plugin or contact their support.

    We hope this information is helpful.

    Best Regards,
    8Theme’s Team

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