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Primary Menu Not visible and website is very slow

This topic has 29 replies, 4 voices, and was last updated 1 years, 6 months ago ago by Rose Tyler

Rose Tyler

Support staff

September 30, 2022 at 15:52

Hello,

We found that you are having CDN cache which could be the reason of such issue according to next article -> https://themeoo.com/how-to-fix-changes-not-visible-in-elementor-error/
We didn’t find any plugin which could allow us to disable CDN so it seems it is enabled on your server. Please, check the problem once you disable CDN caching.   Also, we would recommend you to increase next values you have in XStore Control Panel -> System info -> https://prnt.sc/uFpf1C6Sep9B
You should contact your hosting provider with such question.
https://www.8theme.com/topic/doesnt-save-changes-in-elementor-or-theme-options/#post-307854
You may contact Elementor support with the same question, maybe they met such problems already and could help you faster than we can.

Regards

#335503 Copied

Muhammad Ali

Participant

October 2, 2022 at 22:47

Facing problem only in this layout, its not the problem from Server side as its from theme side, Now this is second layout i am facing problem, what use of it buying your theme when things are not properly working

followed every step but failed, even this layout is not working on localhost.

#335620 Copied

Rose Tyler

Support staff

October 3, 2022 at 14:45

Hello,

1/ Did you contact the support of Elementor?
2/ You did not increase mentioned values https://prnt.sc/689UQiA8pv0k
– we tried to increase those values in wp-config.php https://prnt.sc/l4gAGb_hbvFe but they are not applied, so you should contact your hosting provider with this request.

Regards

#335685 Copied

Muhammad Ali

Participant

October 3, 2022 at 23:00

i cant see these images ?

#335716 Copied

Rose Tyler

Support staff

October 4, 2022 at 09:18

You did not increase mentioned values https://gyazo.com/fa2603ae4dd5285d6ccaa00e1313ec40
– we tried to increase those values in wp-config.php https://gyazo.com/0b2751225d6a48f56397ae6e210b2617 but they are not applied, so you should contact your hosting provider with this request.

Regards

#335751 Copied

Muhammad Ali

Participant

October 6, 2022 at 21:45

Well after strugling alot, contact with elementor, you guyz even with my hosting service provider but problem was still there,

now i have install new layout Coffee and start customizing it according to my requirements. Well i didnt find the cup which is moving, how i can replace that cup with another image, e.g perfume

#335953 Copied

Rose Tyler

Support staff

October 7, 2022 at 13:15

Hello,

Do you mean this https://prnt.sc/4EclOpQEzGEQ ? Edit slider – https://prnt.sc/dvCRfAKwdLlN

Regards

#336002 Copied

Muhammad Ali

Participant

October 11, 2022 at 11:26

Hi, How to set Primary Menu in one single line, there is issue in alignment, kindly fix it, it should come in 1 line and if i add another tab in menu it should not go to second line

top right menu ( I want to change icons colors to same as Menu color and secondly (Free Shipping On Order Over $100) want to remove this text

kindly solve my problems and also record video how you set colors and menu so i can change in future by my self thanks.

#336215 Copied

Rose Tyler

Support staff

October 11, 2022 at 12:26

Hello @Muhammad Ali,

Please open up new topics for new questions – https://www.8theme.com/forums/xstore-wordpress-support-forum/
1/ We do not see any problem with the menu – https://prnt.sc/hJt-2p2gUXZU Also, we can’t log in to your site, it seems you have changed credentials.
Header Builder > Main menu > Computed Box For The Menu Item > change spaces between menu items.
2/ Provide URL of page with mentioned icons in the header and temporary wp-admin access.
3/ Read this article – https://xstore.helpscoutdocs.com/article/134-progress-bar

Regards

#336222 Copied
Tagged: optimization, primary menu, slow website, templates, woocommerce, wordpress
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