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Emails from email builder go to spam each time

This topic has 4 replies, 2 voices, and was last updated 1 weeks, 6 days ago ago by Jack Richardson

Fareed Fares

Participant

May 2, 2024 at 01:15

I’m using the email builder to make emails for the orders being placed or canceled or whatever the template used but all emails are send to spam to all. receivers
I made the sender a Gmail email and still it went to spam, any recommendations?

#393655 Copied Theme version: 9.2.9

3 Answers

Jack Richardson

Support staff

May 2, 2024 at 14:00

Dear @Fareed Fares,

We hope this message finds you well. We understand that you have encountered issues with your emails being directed to spam folders. This can occur for several reasons, and we would like to offer some guidance to help improve your email deliverability.

Firstly, utilizing a Gmail address as the sender can sometimes be problematic, as it is a common approach used by spammers. Additionally, the content of your emails may be activating spam filters due to specific keywords or formatting styles.

To enhance the deliverability of your emails, we recommend the following strategies:

1. **Use a Custom Domain:** Employ a custom domain that aligns with your business name instead of a generic Gmail address. This will lend more credibility to your communications.

2. **Authenticate Your Domain:** Set up SPF, DKIM, and DMARC records for your domain. These measures confirm the authenticity of your email sources and help in preventing spoofing.

3. **Avoid Spam Triggers:** Modify your email content to avoid overly promotional language, spam-associated keywords, and ensure adherence to best practices in formatting and structure.

4. **Check Email Content:** Regularly review your email content to ensure it remains relevant, personalized, and valuable to your recipients.

5. **Test Emails:** Conduct tests by sending emails to your own address to check their deliverability. Utilize tools like Mail Tester to identify and rectify potential issues in your emails.

6. **Monitor Sender Reputation:** Keep track of your sender reputation with tools such as SenderScore. This will help you identify and address factors that could impact your email deliverability.

By implementing these measures, you should notice a significant improvement in the deliverability of your emails, reducing the likelihood of them being marked as spam.

Best regards,
Jack Richardson
The 8Theme’s Team

#393735 Copied

Fareed Fares

Participant

May 2, 2024 at 14:06

Any recommendations for this part?

**Authenticate Your Domain:** Set up SPF, DKIM, and DMARC records for your domain. These measures confirm the authenticity of your email sources and help in preventing spoofing.

#393736 Copied

Jack Richardson

Support staff

May 2, 2024 at 15:02

Hello @Fareed Fares,

Thank you for your prompt response. We suggest referring to the following article for a comprehensive understanding of these abbreviations: https://woodpecker.co/blog/spf-dkim/. Additionally, inquiries regarding “Authentication of Your Domain” should be directed to your hosting provider. Please reach out to them for further assistance.

Best regards,
Jack Richardson

#393753 Copied
Tagged: email builder, email delivery problems, spam issue, woocommerce email fix, woocommerce wordpress themes, wordpress email solutions, wordpress spam prevention
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