Need help with update Theme - by LD - on WordPress WooCommerce support

This topic has 72 replies, 4 voices, and was last updated 3 years, 9 months ago ago by Olga Barlow

  • Avatar: LD
    LD
    Participant
    May 20, 2020 at 04:39

    good morning

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 20, 2020 at 07:14

    Hello,

    Contact your hosting provider or check the list of plugins that you use (maybe any secure plugin). Our theme do not have any options for this.

    Regards

    Avatar: LD
    LD
    Participant
    June 13, 2020 at 13:00

    Hi Olga

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2020 at 15:18

    Hi,

    Please clear cache and check one more time, because I can clearly see images on your site.
    If this doesn’t work correctly for you, provide URL of page where the problem persists and temporary wp-admin access.
    What browser do you use?

    Regards

    Avatar: LD
    LD
    Participant
    June 16, 2020 at 08:16

    Rose,

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 16, 2020 at 17:38

    Hello,

    Glad to hear that problem was resolved.

    Regards

    Avatar: LD
    LD
    Participant
    June 26, 2020 at 10:29

    Good day

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2020 at 10:34

    Hello,

    Either disable the WooCommerce Infinite scroll plugin or set it up according to the documentation https://xstore.helpscoutdocs.com/article/65-woocommerce-infinite-scroll-and-ajax-pagination-settings

    Regards

    Avatar: LD
    LD
    Participant
    June 26, 2020 at 16:49

    Rose

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 26, 2020 at 17:58

    Hello,

    We suppose that either WooCommerce or another plugin that you use displays that notice. We don’t have options to remove that. Try to disable third-party plugins one by one to find out which one gives that notice and then contact plugin developer to disable it.

    Regards

    Avatar: LD
    LD
    Participant
    July 21, 2020 at 10:57

    Hoi

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 21, 2020 at 17:06

    Hello,

    Olga, we have many many plugins at our webshop.

    Ok. Try to disable third-party plugins one by one to find out which one gives that notice and then contact plugin developer to disable it.

    modulobox – is not the part of our theme. List of the included plugins you can find here https://xstore.helpscoutdocs.com/article/36-included-plugins

    If you have new questions, that are not related to first question of this topic, please, create the new topic. Because 3 pages of the conversation about different issues could cause misunderstanding.

    Regards

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