Mouse Scrollwheel dont work on homepage - by PeppCreative

This topic has 17 replies, 3 voices, and was last updated 9 years, 5 months ago ago by Eva Kemp

  • Avatar: PeppCreative
    PeppCreative
    Participant
    November 5, 2014 at 17:05

    If i want to scroll on the homepage of my website http://www.roamincompany.com i am unable to use the scrollwheel on my mouse. All the other pages in the website working perfectly, what’s wrong?

    16 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 5, 2014 at 17:18

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Eva
    Eva Kemp
    Support staff
    November 5, 2014 at 20:23

    Hello,

    I’ve checked your home page and it’s being scrolled successfully.
    What browser do you use for checking?

    Regards,
    Eva Kemp.

    Avatar: PeppCreative
    PeppCreative
    Participant
    November 7, 2014 at 16:02

    The problem is with Chrome

    Avatar: Eva
    Eva Kemp
    Support staff
    November 7, 2014 at 17:38

    Hello,

    Please try to add this code in custom.css file:

    .wide .wrapper {
    overflow-x: visible;
    }

    How to create custom.css you can watch here(it’s for Legenda theme but the process is identical).

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: PeppCreative
    PeppCreative
    Participant
    November 17, 2014 at 14:47

    Hi eva it wont work, still having problems, other suggestions or an emailadress to send the problem to?

    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 17, 2014 at 14:55

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: PeppCreative
    PeppCreative
    Participant
    November 17, 2014 at 15:32

    Okay

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 17, 2014 at 15:41

    First you need to update theme to the latest version 3.5. Don’t forget to make backup your site.
    Here is video tutorial how to update theme.
    http://www.youtube.com/watch?v=KdWESIIPU1k
    If that step don’t help you, please contact us again.

    Regards,
    Robert Hall.

    Avatar: PeppCreative
    PeppCreative
    Participant
    November 17, 2014 at 16:57

    Okay we did the update, one problem now, if you look into the homepage the alinement is gone, and im so not a code genius 😛

    Avatar: Eva
    Eva Kemp
    Support staff
    November 18, 2014 at 23:13

    Hello,

    Could you please clarify how your homepage should look?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: PeppCreative
    PeppCreative
    Participant
    November 19, 2014 at 15:52

    i have the fullwidth piture with under that the 3 products. they have to stand next to eachother. With only a dark gray box underneath, not dark at the side. ,next to the products comes the stamp, so its a four column width.

    I hope you understand

    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 20, 2014 at 09:39

    Hello,

    I’ve added following code into custom.css file. Check it.

    .rows-count3.shortcode-products .product-grid{
    width:270px;
    }

    Regards,
    Robert Hall.

    Avatar: PeppCreative
    PeppCreative
    Participant
    November 20, 2014 at 12:34

    Problem with the mousewheel is fixed. but however, this is how it should look
    http://www.roamincompany.com/wordpress/wp-content/uploads/2014/11/Schermafbeelding-2014-11-20-om-12.27.42.png

    But at the computer of my client this is what he sees http://www.roamincompany.com/wordpress/wp-content/uploads/2014/11/Schermafbeelding-2014-11-20-om-12.28.04.png

    While the shop de same lay-out is changing its size, this feature thing is only changing its lay-out.

    This is a bit of a domino!

    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 20, 2014 at 15:07

    Because there is different width of the screen. When you reduce the screen works responsive layout.
    Could you please clarify with more details how you want to see content on smaller screen?

    Regards,
    Robert Hall.

    Avatar: PeppCreative
    PeppCreative
    Participant
    November 20, 2014 at 15:15

    if you look to the page. Shop in http://www.roamincompany.com you see that when you make the width smaller the items become smaller. In the homepage, the same situation the item stay it size and it will change the layout. the option of the page SHOP (resize the items) is the good one.

    Avatar: Eva
    Eva Kemp
    Support staff
    November 24, 2014 at 10:47

    Hello,

    I’ve added the following code to style.css of your child theme:

    #products-grid .product-grid {
    width: 220px;
    }

    Please check Home page now.

    Regards,
    Eva Kemp.

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The issue related to '‘Mouse Scrollwheel dont work on homepage’' has been successfully resolved, and the topic is now closed for further responses

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