Thumbnail are not showing in video gallery, only in image gallery.

This topic has 2 replies, 2 voices, and was last updated 4 years, 5 months ago ago by Rose Tyler

  • Avatar: ianabel
    ianabel
    Participant
    November 10, 2019 at 12:18

    Hello, I would like to show the video Thumbnail on single product gallery. The same as with the images. Right now it show a white background with the video logo and it seems there is empty, like there is no video there. Please see screenshot: https://www.ia-incosmetics.com/wp-content/uploads/2019/11/thumbnail.jpg.

    Regards

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2019 at 13:12

    Hello,

    There is no such possibility, unfortunately.
    It works in the same way on our demo – https://xstore.8theme.com/product/product-classic/

    Regards

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