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How can I disable the loading of Xstore fonts ?

This topic has 32 replies, 3 voices, and was last updated 3 weeks, 4 days ago ago by Rose Tyler

chilly

Participant

March 6, 2024 at 16:56

I hosted the fonts I needed localy into Xstore. But it’s still loading the Xstore fonts [check image attached] even when I do not use them which slowing down the website a litle bit.

How can I disbale/or not load them anymore ?

Files is visible for topic creator and
support staff only.

#385875 Copied Theme version: 9.2.8

31 Answers

Rose Tyler

Support staff

March 6, 2024 at 17:08

Hello, Chilly,

Thank you for contacting us and for using XStore.

To assist you further, we kindly request that you provide us with temporary wp-admin and FTP access credentials. This will enable our technical team to thoroughly investigate and address your query.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

We appreciate your cooperation in this matter and assure you that your credentials will be handled with the utmost confidentiality and care.

Kind Regards,
8theme team

#385878 Copied

chilly

Participant

March 8, 2024 at 11:12

I will do that. but I wanna inform you that I already created a function to deactivate the fonts but it did not work. And I was thinking of deleting the fonts directly but I wanted to ask first if it will not create a problem.

Hope you fix the problem. thank you.

Please contact administrator
for this information.

#386077 Copied
Luca Rossi

Support staff

March 8, 2024 at 13:27
Dear @chilly,

We hope this message finds you well.

We would like to bring to your attention a modification that needs to be made within the functions.php file of your child theme.

Please locate the following code snippet:
```
add_action( 'wp_enqueue_scripts', 'theme_enqueue_styles', 1001 );
function theme_enqueue_styles() {
    etheme_child_styles();
}
```
Once found, kindly replace it with the updated code below:
```
add_action( 'wp_enqueue_scripts', 'theme_enqueue_styles', 1001 );
function theme_enqueue_styles() {
    etheme_child_styles();
    wp_deregister_style('xstore-icons-font');
}
```
We trust that this adjustment will be beneficial. Should you require any further assistance, please do not hesitate to reach out.

Best regards,

The 8Theme Team
#386091 Copied
chilly

Participant

March 8, 2024 at 14:51

After adding wp_deregister_style(‘xstore-icons-font’); it removed the icons on the website [check the image attached]. I only want the fonts to be disabled and not load not the icons

Files is visible for topic creator and
support staff only.

#386109 Copied

chilly

Participant

March 8, 2024 at 15:19

My website deisgn is ruined right now. did you guys do anything rather than the things I asked for ? because no one of my team entred the website.

#386111 Copied

Luca Rossi

Support staff

March 8, 2024 at 16:17

Dear @chilly,

We hope this message finds you well.

My website deisgn is ruined right now. did you guys do anything rather than the things I asked for ? because no one of my team entred the website.

Please be assured that our team has not implemented any custom code modifications at this time. I would recommend verifying the settings of your cache plugins, as they may be influencing the website’s appearance.

After adding wp_deregister_style(‘xstore-icons-font’); it removed the icons on the website [check the image attached]. I only want the fonts to be disabled and not load not the icons

Unfortunately, the method you have used is the only available option to prevent the font icons from loading. Currently, there are no alternative solutions to achieve the desired outcome without affecting the icons.

We understand the importance of these issues and are committed to providing you with the best possible support. If you have any further questions or require additional assistance, please do not hesitate to contact us.

Best regards,
8Theme’s Team

#386122 Copied

chilly

Participant

March 11, 2024 at 13:05

Is there a way to replace the …fonts/xstore-icons-light.woff and fonts/xstore-icons-light.ttf with my custom fonts ! or any other solution so I can optimize the website loading speed. check image [fonts problems.png]

Files is visible for topic creator and
support staff only.

#386376 Copied

Luca Rossi

Support staff

March 11, 2024 at 14:03

Hi @chilly,

Is there a way to replace the …fonts/xstore-icons-light.woff and fonts/xstore-icons-light.ttf with my custom fonts

Currently, it requires the custom development. If you wish a developers team can personally assist you via customization service.
To get started, please follow this link to send your request with requirements – https://prnt.sc/PZkD4AEf27qO https://www.8theme.com/account/#etheme_customization_panel , and a detailed estimate for the customization work will be prepeared. Our goal is to create a design that aligns with your vision and enhances your website’s appearance and functionality.
Customize your website to suit your needs and make it stand out with expert dev team.

any other solution so I can optimize the website loading speed. check image [fonts problems.png]

There are some cache plugins that supporting the Preload fonts:

– WP-Rocket: https://docs.wp-rocket.me/article/1317-preload-fonts

Should you require any further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

#386389 Copied

chilly

Participant

March 13, 2024 at 12:48

ok what about these fonts [check image attached] are been called by Xstore. is there a way to not call them anymore like a php function that I can add in my functions.php file or something ?

Files is visible for topic creator and
support staff only.

#386711 Copied

Luca Rossi

Support staff

March 13, 2024 at 15:29

Hi @chilly,

Please navitate to:

– Elementor > Settings > Advanced > Google Fotns > Select Disabled: https://prnt.sc/-HMpLSaw6CO7

– XStore > Theme Options > Typography > Body Typeface > Font Family > select Initial: https://prnt.sc/nojmpQR8zj7D

– same as for XStore > Theme Options > Typography > Headings.

Hope it helps!

#386771 Copied

chilly

Participant

March 13, 2024 at 16:18

Thank you for your replay.

I did as instructed but as I run a test. its still requesting these fonts:

https://fonts.gstatic.com/s/inter/v13/UcCO3FwrK3iLTeHuS_fvQtMwCp50KnMw2boKoduKmMEVuLyfAZ9hjp-Ek-_0ew.woff

And

https://fonts.gstatic.com/s/inter/v13/UcCO3FwrK3iLTeHuS_fvQtMwCp50KnMw2boKoduKmMEVuGKYAZ9hjp-Ek-_0ew.woff

As I told you I already hosted the fonts localy and I’m using theme. And this fonts are blocking the render of the site.

Files is visible for topic creator and
support staff only.

#386794 Copied
Luca Rossi

Support staff

March 14, 2024 at 05:35
Hi @chilly,

Please navigate to this file: /wp-content/uploads/xstore/kirki-styles.css

And delete the following CSS:
```
@font-face {
  font-family: inter;
  font-style: normal;
  font-weight: 400;
  font-display: swap;
  src: url(https://fonts.gstatic.com/s/inter/v13/UcCO3FwrK3iLTeHuS_fvQtMwCp50KnMw2boKoduKmMEVuLyfAZJhjp-Ek-_0ewmM.woff)
    format("woff");
  unicode-range: U+0460-052F, U+1C80-1C88, U+20B4, U+2DE0-2DFF, U+A640-A69F,
    U+FE2E-FE2F;
}
@font-face {
  font-family: inter;
  font-style: normal;
  font-weight: 400;
  font-display: swap;
  src: url(https://fonts.gstatic.com/s/inter/v13/UcCO3FwrK3iLTeHuS_fvQtMwCp50KnMw2boKoduKmMEVuLyfAZthjp-Ek-_0ewmM.woff)
    format("woff");
  unicode-range: U+0301, U+0400-045F, U+0490-0491, U+04B0-04B1, U+2116;
}
@font-face {
  font-family: inter;
  font-style: normal;
  font-weight: 400;
  font-display: swap;
  src: url(https://fonts.gstatic.com/s/inter/v13/UcCO3FwrK3iLTeHuS_fvQtMwCp50KnMw2boKoduKmMEVuLyfAZNhjp-Ek-_0ewmM.woff)
    format("woff");
  unicode-range: U+1F00-1FFF;
}
@font-face {
  font-family: inter;
  font-style: normal;
  font-weight: 400;
  font-display: swap;
  src: url(https://fonts.gstatic.com/s/inter/v13/UcCO3FwrK3iLTeHuS_fvQtMwCp50KnMw2boKoduKmMEVuLyfAZxhjp-Ek-_0ewmM.woff)
    format("woff");
  unicode-range: U+0370-0377, U+037A-037F, U+0384-038A, U+038C, U+038E-03A1,
    U+03A3-03FF;
}
@font-face {
  font-family: inter;
  font-style: normal;
  font-weight: 400;
  font-display: swap;
  src: url(https://fonts.gstatic.com/s/inter/v13/UcCO3FwrK3iLTeHuS_fvQtMwCp50KnMw2boKoduKmMEVuLyfAZBhjp-Ek-_0ewmM.woff)
    format("woff");
  unicode-range: U+0102-0103, U+0110-0111, U+0128-0129, U+0168-0169, U+01A0-01A1,
    U+01AF-01B0, U+0300-0301, U+0303-0304, U+0308-0309, U+0323, U+0329,
    U+1EA0-1EF9, U+20AB;
}
@font-face {
  font-family: inter;
  font-style: normal;
  font-weight: 400;
  font-display: swap;
  src: url(https://fonts.gstatic.com/s/inter/v13/UcCO3FwrK3iLTeHuS_fvQtMwCp50KnMw2boKoduKmMEVuLyfAZFhjp-Ek-_0ewmM.woff)
    format("woff");
  unicode-range: U+0100-02AF, U+0304, U+0308, U+0329, U+1E00-1E9F, U+1EF2-1EFF,
    U+2020, U+20A0-20AB, U+20AD-20C0, U+2113, U+2C60-2C7F, U+A720-A7FF;
}
@font-face {
  font-family: inter;
  font-style: normal;
  font-weight: 400;
  font-display: swap;
  src: url(https://fonts.gstatic.com/s/inter/v13/UcCO3FwrK3iLTeHuS_fvQtMwCp50KnMw2boKoduKmMEVuLyfAZ9hjp-Ek-_0ew.woff)
    format("woff");
  unicode-range: U+0000-00FF, U+0131, U+0152-0153, U+02BB-02BC, U+02C6, U+02DA,
    U+02DC, U+0304, U+0308, U+0329, U+2000-206F, U+2074, U+20AC, U+2122, U+2191,
    U+2193, U+2212, U+2215, U+FEFF, U+FFFD;
}
@font-face {
  font-family: inter;
  font-style: normal;
  font-weight: 500;
  font-display: swap;
  src: url(https://fonts.gstatic.com/s/inter/v13/UcCO3FwrK3iLTeHuS_fvQtMwCp50KnMw2boKoduKmMEVuI6fAZJhjp-Ek-_0ewmM.woff)
    format("woff");
  unicode-range: U+0460-052F, U+1C80-1C88, U+20B4, U+2DE0-2DFF, U+A640-A69F,
    U+FE2E-FE2F;
}
@font-face {
  font-family: inter;
  font-style: normal;
  font-weight: 500;
  font-display: swap;
  src: url(https://fonts.gstatic.com/s/inter/v13/UcCO3FwrK3iLTeHuS_fvQtMwCp50KnMw2boKoduKmMEVuI6fAZthjp-Ek-_0ewmM.woff)
    format("woff");
  unicode-range: U+0301, U+0400-045F, U+0490-0491, U+04B0-04B1, U+2116;
}
@font-face {
  font-family: inter;
  font-style: normal;
  font-weight: 500;
  font-display: swap;
  src: url(https://fonts.gstatic.com/l/font?kit=UcCO3FwrK3iLTeHuS_fvQtMwCp50KnMw2boKoduKmMEVuI6fAZNhjp-Ek-_0ewmM&skey=c491285d6722e4fa&v=v13)
    format("woff");
  unicode-range: U+1F00-1FFF;
}
@font-face {
  font-family: inter;
  font-style: normal;
  font-weight: 500;
  font-display: swap;
  src: url(https://fonts.gstatic.com/s/inter/v13/UcCO3FwrK3iLTeHuS_fvQtMwCp50KnMw2boKoduKmMEVuI6fAZxhjp-Ek-_0ewmM.woff)
    format("woff");
  unicode-range: U+0370-0377, U+037A-037F, U+0384-038A, U+038C, U+038E-03A1,
    U+03A3-03FF;
}
@font-face {
  font-family: inter;
  font-style: normal;
  font-weight: 500;
  font-display: swap;
  src: url(https://fonts.gstatic.com/s/inter/v13/UcCO3FwrK3iLTeHuS_fvQtMwCp50KnMw2boKoduKmMEVuI6fAZBhjp-Ek-_0ewmM.woff)
    format("woff");
  unicode-range: U+0102-0103, U+0110-0111, U+0128-0129, U+0168-0169, U+01A0-01A1,
    U+01AF-01B0, U+0300-0301, U+0303-0304, U+0308-0309, U+0323, U+0329,
    U+1EA0-1EF9, U+20AB;
}
@font-face {
  font-family: inter;
  font-style: normal;
  font-weight: 500;
  font-display: swap;
  src: url(https://fonts.gstatic.com/s/inter/v13/UcCO3FwrK3iLTeHuS_fvQtMwCp50KnMw2boKoduKmMEVuI6fAZFhjp-Ek-_0ewmM.woff)
    format("woff");
  unicode-range: U+0100-02AF, U+0304, U+0308, U+0329, U+1E00-1E9F, U+1EF2-1EFF,
    U+2020, U+20A0-20AB, U+20AD-20C0, U+2113, U+2C60-2C7F, U+A720-A7FF;
}
@font-face {
  font-family: inter;
  font-style: normal;
  font-weight: 500;
  font-display: swap;
  src: url(https://fonts.gstatic.com/s/inter/v13/UcCO3FwrK3iLTeHuS_fvQtMwCp50KnMw2boKoduKmMEVuI6fAZ9hjp-Ek-_0ew.woff)
    format("woff");
  unicode-range: U+0000-00FF, U+0131, U+0152-0153, U+02BB-02BC, U+02C6, U+02DA,
    U+02DC, U+0304, U+0308, U+0329, U+2000-206F, U+2074, U+20AC, U+2122, U+2191,
    U+2193, U+2212, U+2215, U+FEFF, U+FFFD;
}
@font-face {
  font-family: inter;
  font-style: normal;
  font-weight: 600;
  font-display: swap;
  src: url(https://fonts.gstatic.com/s/inter/v13/UcCO3FwrK3iLTeHuS_fvQtMwCp50KnMw2boKoduKmMEVuGKYAZJhjp-Ek-_0ewmM.woff)
    format("woff");
  unicode-range: U+0460-052F, U+1C80-1C88, U+20B4, U+2DE0-2DFF, U+A640-A69F,
    U+FE2E-FE2F;
}
@font-face {
  font-family: inter;
  font-style: normal;
  font-weight: 600;
  font-display: swap;
  src: url(https://fonts.gstatic.com/s/inter/v13/UcCO3FwrK3iLTeHuS_fvQtMwCp50KnMw2boKoduKmMEVuGKYAZthjp-Ek-_0ewmM.woff)
    format("woff");
  unicode-range: U+0301, U+0400-045F, U+0490-0491, U+04B0-04B1, U+2116;
}
@font-face {
  font-family: inter;
  font-style: normal;
  font-weight: 600;
  font-display: swap;
  src: url(https://fonts.gstatic.com/s/inter/v13/UcCO3FwrK3iLTeHuS_fvQtMwCp50KnMw2boKoduKmMEVuGKYAZNhjp-Ek-_0ewmM.woff)
    format("woff");
  unicode-range: U+1F00-1FFF;
}
@font-face {
  font-family: inter;
  font-style: normal;
  font-weight: 600;
  font-display: swap;
  src: url(https://fonts.gstatic.com/s/inter/v13/UcCO3FwrK3iLTeHuS_fvQtMwCp50KnMw2boKoduKmMEVuGKYAZxhjp-Ek-_0ewmM.woff)
    format("woff");
  unicode-range: U+0370-0377, U+037A-037F, U+0384-038A, U+038C, U+038E-03A1,
    U+03A3-03FF;
}
@font-face {
  font-family: inter;
  font-style: normal;
  font-weight: 600;
  font-display: swap;
  src: url(https://fonts.gstatic.com/s/inter/v13/UcCO3FwrK3iLTeHuS_fvQtMwCp50KnMw2boKoduKmMEVuGKYAZBhjp-Ek-_0ewmM.woff)
    format("woff");
  unicode-range: U+0102-0103, U+0110-0111, U+0128-0129, U+0168-0169, U+01A0-01A1,
    U+01AF-01B0, U+0300-0301, U+0303-0304, U+0308-0309, U+0323, U+0329,
    U+1EA0-1EF9, U+20AB;
}
@font-face {
  font-family: inter;
  font-style: normal;
  font-weight: 600;
  font-display: swap;
  src: url(https://fonts.gstatic.com/s/inter/v13/UcCO3FwrK3iLTeHuS_fvQtMwCp50KnMw2boKoduKmMEVuGKYAZFhjp-Ek-_0ewmM.woff)
    format("woff");
  unicode-range: U+0100-02AF, U+0304, U+0308, U+0329, U+1E00-1E9F, U+1EF2-1EFF,
    U+2020, U+20A0-20AB, U+20AD-20C0, U+2113, U+2C60-2C7F, U+A720-A7FF;
}
@font-face {
  font-family: inter;
  font-style: normal;
  font-weight: 600;
  font-display: swap;
  src: url(https://fonts.gstatic.com/s/inter/v13/UcCO3FwrK3iLTeHuS_fvQtMwCp50KnMw2boKoduKmMEVuGKYAZ9hjp-Ek-_0ew.woff)
    format("woff");
  unicode-range: U+0000-00FF, U+0131, U+0152-0153, U+02BB-02BC, U+02C6, U+02DA,
    U+02DC, U+0304, U+0308, U+0329, U+2000-206F, U+2074, U+20AC, U+2122, U+2191,
    U+2193, U+2212, U+2215, U+FEFF, U+FFFD;
}
@font-face {
  font-family: dosis;
  font-style: normal;
  font-weight: 600;
  font-display: swap;
  src: url(https://fonts.gstatic.com/s/dosis/v32/HhyJU5sn9vOmLxNkIwRSjTVNWLEJ6bQl1BMCbKsUPpjlG8Q.woff)
    format("woff");
  unicode-range: U+0102-0103, U+0110-0111, U+0128-0129, U+0168-0169, U+01A0-01A1,
    U+01AF-01B0, U+0300-0301, U+0303-0304, U+0308-0309, U+0323, U+0329,
    U+1EA0-1EF9, U+20AB;
}
@font-face {
  font-family: dosis;
  font-style: normal;
  font-weight: 600;
  font-display: swap;
  src: url(https://fonts.gstatic.com/s/dosis/v32/HhyJU5sn9vOmLxNkIwRSjTVNWLEJ6bQl1RMCbKsUPpjlG8Q.woff)
    format("woff");
  unicode-range: U+0100-02AF, U+0304, U+0308, U+0329, U+1E00-1E9F, U+1EF2-1EFF,
    U+2020, U+20A0-20AB, U+20AD-20C0, U+2113, U+2C60-2C7F, U+A720-A7FF;
}
@font-face {
  font-family: dosis;
  font-style: normal;
  font-weight: 600;
  font-display: swap;
  src: url(https://fonts.gstatic.com/s/dosis/v32/HhyJU5sn9vOmLxNkIwRSjTVNWLEJ6bQl2xMCbKsUPpjl.woff)
    format("woff");
  unicode-range: U+0000-00FF, U+0131, U+0152-0153, U+02BB-02BC, U+02C6, U+02DA,
    U+02DC, U+0304, U+0308, U+0329, U+2000-206F, U+2074, U+20AC, U+2122, U+2191,
    U+2193, U+2212, U+2215, U+FEFF, U+FFFD;
}
```
Hope it helps!
#386856 Copied
chilly

Participant

March 14, 2024 at 13:45

Thank you for your replay. It fixed it. But I do not know why it’s still requesting and loading this fonts also:
https://fonts.gstatic.com/l/font?kit=UcCO3FwrK3iLTeHuS_fvQtMwCp50KnMw2boKoduKmMEVuGKYAZ9hjp-Ek-_0ew&skey=c491285d6722e4fa&v=v13

https://fonts.gstatic.com/l/font?kit=UcCO3FwrK3iLTeHuS_fvQtMwCp50KnMw2boKoduKmMEVuLyfAZ9hjp-Ek-_0ew&skey=c491285d6722e4fa&v=v13

As you can see in the image attached.

Is there a solution for this ? thank you

Files is visible for topic creator and
support staff only.

#386948 Copied

Rose Tyler

Support staff

March 14, 2024 at 18:16

Hi @chilly,

We hope this message finds you well.

We are writing to inform you that the recent issue you have encountered is due to an external plugin, specifically the Header Footer Code Manager. The problem arises from a particular snippet, which can be viewed at the following link: https://prnt.sc/Vrx85yMYWmie.

This snippet is injecting code into the page, as shown here: https://prnt.sc/fCqDcm43Iwbj. It appears that this code is causing the validation process to fail.

We kindly request that you remove or disable the problematic snippet/plugin to resolve the issue.

We trust that the information provided will be of significant assistance to you.

Kind Regards,
8theme team

#386995 Copied

chilly

Participant

March 15, 2024 at 11:49

Thanks for the replay,

I wanna inform you that I added the script hoping it will defer the loading of the fonts.

And Yes I did removed the plugin and the script. and it still shwoing the fonts for some reason[check image attached please], I do bealive its from Xstore.

Hope you could give me a final solution for this problem, thank you.

Files is visible for topic creator and
support staff only.

#387076 Copied

Rose Tyler

Support staff

March 15, 2024 at 16:55

Hi @chilly,

1/ We have noticed an issue with accessing the wp-admin panel as our current credentials are no longer functioning. Could you kindly confirm if there have been any changes to the wp-admin access? If so, we would greatly appreciate it if you could provide us with the updated credentials at your earliest convenience to ensure continued collaboration and support.

2/ Additionally, we would like to request that you share the tool you are currently using for testing purposes. This information will be instrumental for our team to align our processes and maintain the quality of our work.

3/ We also require functional FTP access to monitor the additions and changes being made.

Thank you for your attention to these matters. We look forward to your prompt response.

Kind Regards,
8theme team

#387142 Copied

chilly

Participant

March 18, 2024 at 12:19

we had some problems with the website latly and I added a topic for that [https://www.8theme.com/topic/something-really-strange-happening-with-my-website/#post-387339] and I noticed you guys added a plugin Filester – File Manager Pro. So I deleted the user.

Please contact administrator
for this information.

#387341 Copied

Rose Tyler

Support staff

March 18, 2024 at 13:35

Hello,

We are currently experiencing difficulties connecting to the FTP, as indicated by the screenshot provided: https://prnt.sc/OcN1O8pse3Kj. We would greatly appreciate it if you could review the FTP settings to ensure they are correct. If the issue persists, we suggest reaching out to your hosting provider for further assistance. It is imperative for us to obtain accurate FTP access to proceed effectively.

Thank you for your cooperation and understanding.

Kind Regards,
8theme team

#387361 Copied

chilly

Participant

March 18, 2024 at 16:02

Please check private area. if its not working you can go ahead and install the Filester – File Manager Pro. I just dont wanna see anything else changed

Please contact administrator
for this information.

#387382 Copied
Tagged: customize woocommerce fonts, disable xstore fonts, eliminate xstore fonts, optimize woocommerce templates, woocommerce wordpress templates, wordpress xstore font guide, xstore fonts loading issue
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