Floating Navigation Panel error in php 8.2

This topic has 7 replies, 3 voices, and was last updated 1 weeks, 4 days ago ago by Andrew Mitchell

  • Avatar: mahdar
    MAHDAR
    Participant
    July 11, 2024 at 00:05

    Hello, I hope you are well

    There is a problem with the Floating Navigation Panel option in PHP 8.2

    Please watch the video

    Content is visible for topic creator and
    support staff only.
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 11, 2024 at 06:53

    Hello,

    https://www.8theme.com/topic/lazy-loading-images-logo/#post-402541 – “Regarding the problem you’re experiencing with PHP version 8.2.2, we recommend clearing your cache as a first step to see if this resolves the issue. If the problem persists, please provide us with the specific device and browser you are using so we can investigate further and assist you more effectively.”

    Best Regards,
    8Theme’s Team

    Avatar: mahdar
    MAHDAR
    Participant
    July 11, 2024 at 08:48

    Please watch the video

    Content is visible for topic creator and
    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 11, 2024 at 13:21

    Hello, MAHDAR,

    I hope this message finds you well. We are currently in the process of diagnosing a technical issue and require your assistance. Could you kindly enable PHP version 8.2 on your system temporarily? This will allow us to thoroughly investigate and address the matter.

    Thank you for your cooperation and support.

    Best Regards,

    8Theme’s Team

    Avatar: mahdar
    MAHDAR
    Participant
    July 12, 2024 at 12:20

    Because it is a live site, this is not possible

    But I can give you cpanel access

    Content is visible for topic creator and
    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 12, 2024 at 15:01

    Hello, MAHDAR,

    We appreciate your cooperation in granting us the necessary access. We are pleased to inform you that we have successfully resolved the issue with the Floating Navigation Panel. Please review the modifications made in the file located at plugins/et-core-plugin/packages/sales-booster/sales-booster.php.

    Additionally, please note that this fix will be included in the upcoming update.

    Thank you for your attention to this matter. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 12, 2024 at 15:07

    Dear MAHDAR,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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The issue related to '‘Floating Navigation Panel error in php 8.2’' has been successfully resolved, and the topic is now closed for further responses

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