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Topic: login error please help me on this ………..

Bright Agho

Participant

November 15, 2021 11:13 pm

Hello support good day to you all I am having issues with my theme login form if I click on login or logout it doesn’t work on mobile it will load and stay on the same page on laptop it show an error like this below please I need some help here

https://privatebin.support-tools.com/?2d912af4cd65eb2a#yKxmvDLyju/yPPkg4V4gRdZ0KROXepaSMOP6RgpTvTM=
Site URL: hidden
Theme version: 8.0.6
WooCommerce version: 5.6.0

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Rose Tyler

Support staff

November 16, 2021 1:37 pm

Hello,

1/ Clear cache of browser on your mobile device and check one more time.
2/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem. Let us know the result.

Regards

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