Problem with loading speed and search speed

This topic has 5 replies, 2 voices, and was last updated 2 years, 1 months ago ago by Olga Barlow

  • Avatar: nv3000
    nv3000
    Participant
    May 18, 2022 at 05:27

    Hello,

    We have problem with speed of site loading. Loading takes very long time. We made optimization, but it didn’t help us. So search takes very long time too and we can’t solve this problems

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 19, 2022 at 18:08

    Hello,

    1) first of all don’t install plugins just in case. If you don’t use plugin functionality (for example I found that you installed Elementor Header and Footer builder, Smart Product Viewer and do not use them) then there is no need to keep them enabled. Every additional plugin slows down the site because uses server resources and calls JS and CSS files on the frontend. So, check the list of plugins you have and disable plugins that you don’t really need.

    2) We made some changes in the cache plugin settings and in theme speed optimization settings. Check the results:
    before – https://gtmetrix.com/reports/dinotoys.kz/EMmxu6Gl/
    after – https://gtmetrix.com/reports/dinotoys.kz/qAcxOWN5/

    3) Optimize images on your site. You can save up to 80% https://prnt.sc/d025w_sWzvlG
    You can use https://tinypng.com/ or https://imagecompressor.com/ services.

    4) Contact your hosting provider and optimize server settings. Reduce the server response time, it could be very slow sometimes https://prnt.sc/LGvqtxlk7QZI

    Regards

    Avatar: nv3000
    nv3000
    Participant
    May 22, 2022 at 06:10

    Hello! I contacted with hosting provider and I got such answer:

    In logs:

    (32)Broken pipe: mod_fcgid: ap_pass_brigade failed in handle_request_ipc function, referer: https://dinotoys.kz/

    What should I do?

    Avatar: nv3000
    nv3000
    Participant
    May 23, 2022 at 06:17

    Answer hosting provider

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 23, 2022 at 15:36

    Hello,

    Did you follow the instructions from your hosting provider? Theme support does not manage the server settings. So, you need to fix the errors of the server settings with your hosting support.

    Regards

  • Viewing 5 results - 1 through 5 (of 5 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.