Product Video in Dokan edit products page

This topic has 6 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Rose Tyler

  • Avatar: Florian Twrdy
    Florian Twrdy
    Participant
    July 6, 2022 at 12:15

    Dear support,

    i would like to disable the product video field in the edit product page of dokan vendor dashboard… i testet where it comes from and with other themes, the field is not visible so i think it must come from xstore theme. can you please tell me how to disable the product video field? thanks in advance!

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2022 at 12:31

    Hello,

    Could you provide a screenshot?
    You can use Lightshot screenshot or Gyazo tool to make screenshots and share links here.

    Regards

    Avatar: Florian Twrdy
    Florian Twrdy
    Participant
    July 15, 2022 at 14:22

    see private

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 15, 2022 at 14:28

    Hello,

    Thanks for the reply.
    Please provide temporary wp-admin and FTP access, and I will pass your request to our dev team.
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
    If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

    Avatar: Florian Twrdy
    Florian Twrdy
    Participant
    July 20, 2022 at 12:33

    Hello,

    see private

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 20, 2022 at 12:53

    Hello,

    What is URL of your site?
    Also, screenshot you provided previously is not visible, please provide a new one.
    About sftp, you provided user and password. What about host?

    Regards

  • Viewing 6 results - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.Log in/Sign up

Helpful Topics

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.