CATEGORIES TAGS ID DOASNT WORK – i cant fix

This topic has 10 replies, 2 voices, and was last updated 11 months, 3 weeks ago ago by Rose Tyler

  • Avatar: Zdenky
    Zdenky
    Participant
    May 17, 2023 at 11:57

    Hi i have problem i was create 5 categories and when i was click exeple on phone dont show PHONE then show random products,,,

    Look image:
    https://prnt.sc/MRVA8p5z9DyL

    Regards
    Zdenko

    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 17, 2023 at 12:10

    Hello Zdenky,

    Thank you for contacting us and for using XStore.

    1/ Here is screenshot from your Home page – https://prnt.sc/nQe4R_Gjt3Yl , to change the content of “Telefoni” tab you need to edit the selected static block – https://prnt.sc/uIYvgHfR0pH5

    2/ https://prnt.sc/0Z2i9RyXsw97 – you need to update the theme https://xstore.helpscoutdocs.com/article/63-theme-update

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: Zdenky
    Zdenky
    Participant
    May 17, 2023 at 12:30

    Hi, i know i was have put this option before but not working,,
    I have categories into ,,

    Look link,, when i click on comp or other categories dont show products just same random,, all products from all categories

    https://prnt.sc/SGknVYGdlH7W

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 17, 2023 at 14:36

    Hello Zdenky,

    Thank you for your response.

    With these settings, all products from 4 mentioned categories will be shown in random order – https://prnt.sc/yQfXmTmzb3Ik

    Kind Regards,
    8theme team

    Avatar: Zdenky
    Zdenky
    Participant
    May 17, 2023 at 14:40

    Yes i know but if i have categories Computers then shop show me just computers not phones,,
    Thats is the problem,, rendom categorie,,
    I have air condition product and i have in categories.. but shop doasnt show me air condition products KLIME in my leanguage.. try

    https://prnt.sc/UIIF9LL5Ewvb

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 18, 2023 at 08:09

    Hello Zdenky,

    Thank you for your response.

    Please check your tabs settings one more time, you select the same static block for all tabs – https://prnt.sc/P45XmWNxD77f , in static block settings it is selected to show products from 4 categories randomly https://prnt.sc/yQfXmTmzb3Ik According to your settings it works fine.
    In case you want every tab shows products from 1 particular category, you need to have 4 separate static blocks, and in their settings only 1 particular category should be selected.

    Kind Regards,
    8theme team

    Avatar: Zdenky
    Zdenky
    Participant
    May 18, 2023 at 11:06

    Hi i changle style .. but when i was update on elementor sign error 505 .. where is the problem i cant save now page?

    Regards
    Zdenko

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 18, 2023 at 11:13

    Hello Zdenky,

    Thank you for your response.

    Please read this article – https://elementor.com/help/500-error/

    Kind Regards,
    8theme team

    Avatar: Zdenky
    Zdenky
    Participant
    May 18, 2023 at 12:50

    Ty now is working good ,, always good support

    Regards
    Zdenko

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 18, 2023 at 13:35

    Hello Zdenky,

    You’re welcome!

    Kind Regards,
    8theme team

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