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Scroll bar appear over categories - by Sam

This topic has 7 replies, 4 voices, and was last updated 5 days, 19 hours ago ago by Andrew Mitchell

Sam

Participant

May 9, 2024 at 17:08

Hello Team!

1. Why does a scroll bar appear over categories?
2. How can the height of the space available for classes be expanded?

#394566 Copied Theme version: 9.3.9

6 Answers

Rose Tyler

Support staff

May 10, 2024 at 06:55

Hello, Sam,

Thank you for reaching out to us with your queries.

To assist you more effectively, we kindly request the following information:

1. Please provide a screenshot, the URL of the page, and temporary wp-admin access.
2. Screenshots will help us better understand your request.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

#394590 Copied

Sam

Participant

May 12, 2024 at 22:48

See the attachment for more clarification

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support staff only.

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#394870 Copied

Rose Tyler

Support staff

May 13, 2024 at 06:42

Hello, Sam,

We appreciate your prompt response.

1/ What browser do you use?

2/ Archive product builder with Elementor > edit template > set height here – https://prnt.sc/4Dtf2H8jCZgO

Kind Regards,
8theme team

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#394888 Copied

Sam

Participant

May 13, 2024 at 12:30

1/ Has been solved Thanks
2/ Google Chrome and Firefox

#394947 Copied

Jack Richardson

Support staff

May 14, 2024 at 07:46

Dear @Sam,

I hope this message finds you well. I would like to inform you that the visibility and position of the scrollbar in your browser are influenced by the browser settings used by each user. For instance, adjusting the max-height of sidebar widgets in your settings can affect scrollbar visibility. You can view an example of the adjustment here from our browser: (https://prnt.sc/JaPT5_vxwuHx).

It is important to note that the scrollbar may appear differently to your customers depending on their individual browser configurations. To ensure a consistent user experience, you may want to familiarize yourself with the browser settings. For guidance on configuring these settings in Chrome, you can refer to the following documentation: (https://developer.chrome.com/docs/web-platform/chrome-flags). Additionally, this tutorial might be helpful: (https://www.youtube.com/watch?v=M3t1wYWiHEI).

Should you require any further assistance or have any questions, please do not hesitate to contact us.

Best regards,

Jack Richardson
8Theme’s Team

#395038 Copied

Andrew Mitchell

Support staff

May 14, 2024 at 16:12

Dear Sam,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#395131 Copied
Tagged: advanced scroll bar woocommerce, scroll bar woocommerce solutions, woocommerce themes scroll bar, wordpress scroll bar categories, wordpress themes category scroll
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