This topic has 58 replies, 7 voices, and was last updated 9 years, 6 months ago ago by Eva Kemp
look at the footer.
the latesttweets are not appearing.
can you look at private area?
Hello,
Twitter username should start with “@” character. Please provide us with the link to your twitter account. Did you created the keys as described in our documentation https://www.8theme.com/demo/docs/royal/#!/7_widgets_custom_widget_areas ?
Thank you.
Regards,
Eva Kemp.
hi,
yes as i said before ,i created the twitter widget as described in the documentation.
you can see my twitter widget at the admin .
also i gave you all my twitter access.
all i want to see is,my latest tweets at the footer area.
i wrote my twitter link at private content and there is a full access in the previous message.
by the way , your support is getting worse, i wrote a message and you reply with a question 24 hours later,it takes 2-3 days when problem solved.
Hello,
I’ve regenerated the keys and now twitter widget is working.
Please check it and clear browser cache before.
Regards,
Eva Kemp.
hi,
can you update my theme to the latest version ?
admin info is in the private content
Hello,
Please provide us with FTP credentials as well and create a back up of the files and database.
Thank you.
Regards,
Eva Kemp.
hi,
i have given ftp , when can you finish ?
in private content
Hello,
Sorry, but login details to wp-admin panel and FTP are incorrect.
Please check them.
Thank you.
Regards,
Eva Kemp.
Can you look at private content
Hello,
I’ve updated the theme but as I’m unable to log in to wp-admin panel, you need enter it and click “Save changes” in Theme Options.
Thank you.
Regards,
Eva Kemp.
Hello again,
I have the approximate task to solve. Installed woo commerce and it works ok with the products added within that plugin. But,
I wonder how to link with Cart the products from the front page, I talking about Travel Agency theme;
Thanks
Hello @commersant19,
Sorry, but your request is a bit unclear.
Could you please clarify with more details?
Show us your site link or screenshots for better understanding.
Thank you.
Regards,
Eva Kemp.
Ok I will try to clarify
In royal theme for travel agency you have slider with the buttons “shop now” and “feature”
Below them in the pricing tables there are 3 products with the button “Buy Now”
I wonder how can I manage the process of adding to cart, so when I click on those buttons the particular product would go to the Shopping cart automatically;
my web: site http://www.travelo.ge
Could you advise me ?
Thank you so much
Hello @commersant19,
Sorry for a delay.
To make a product be added into the cart you need add the link https://travelo.ge/?add-to-cart=19057 for the button in Price box element, where 19057 is the product id which needs to be added.
Thank you.
Regards,
Eva Kemp.
Hello Eva,
I try to do so but after clicking I am transferred to the cart page without adding the product to the cart;
Hello @commersant19,
Have you added a product ID to the link?
Please provide us with wp-admin panel credentials.
Thank you.
Regards,
Eva Kemp.
Ok, I think I find the problem, but I only need the ID number to be correct. Where can i find it?
Because 19057 is the ID for another product; Not for the item from the price box;
Could you clarify where is IDs for this sort of items?
Thanks
P.S Also wonder if this plugin is compatible with your Theme?
http://codecanyon.net/item/booking-system-pro-wordpress-plugin/2675936
Hello,
A product should be added to Products in wp-admin panel and there you’ll see its ID.
Sorry, but we can’t guarantee full compatibility of that plugin and our theme because we didn’t test it.
Regards,
Eva Kemp.
The issue related to '‘Add to cart problem’' has been successfully resolved, and the topic is now closed for further responses