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Add to cart problem - by iletisim1 - on WordPress WooCommerce support

This topic has 58 replies, 7 voices, and was last updated 9 years, 6 months ago ago by Eva Kemp

Eva Kemp

Support staff

September 25, 2014 at 11:47

Hello,

We did nothing, but that’s great all is working now.
If you need some assistance let us know.

Regards,
Eva Kemp.

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iletisim1

Participant

September 25, 2014 at 12:36

hi,
i couldnt upgrade it to the latest version, can you help?

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Robert Hall

Support staff

September 25, 2014 at 12:54

Hello iletisim1,

Here is video tutorial how to update theme:
http://www.youtube.com/watch?v=KdWESIIPU1k

Regards,
Robert Hall.

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pierreraiche

Participant

September 25, 2014 at 13:07

Hi iletisim1,

Here is a tip. Take your current theme folder and rename it royal-old on the server and on your computer. Once that’s done, upload the new version onto your server. Then, in Worpdress, go in THEME OPTION and then SAVE CHANGES at the top or bottom. It worked for me.

Good luck!

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Eva Kemp

Support staff

September 25, 2014 at 13:07

Hello @iletisim1,

Please provide us with FTP and wp-admin panel credentials in Private Content.
Thank you.

Regards,
Eva Kemp.

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iletisim1

Participant

September 25, 2014 at 14:20

here at private content

Please, contact administrator
for this information.

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Eva Kemp

Support staff

September 26, 2014 at 08:48

Hello @iletisim1,

Please provide us with FTP credentials as well.
Thank you.

Regards,
Eva Kemp.

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iletisim1

Participant

September 26, 2014 at 09:15

here is ftp at private content

Please, contact administrator
for this information.

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Eva Kemp

Support staff

September 26, 2014 at 17:31

Hello @iletisim1,

Sorry, but the login details for FTP are incorrect.
Please check them.

Thank you.

Regards,
Eva Kemp.

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iletisim1

Participant

September 26, 2014 at 17:40

i checked they are ok.

again in private content

Please, contact administrator
for this information.

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iletisim1

Participant

September 26, 2014 at 17:41

by the way, eva, i couldnt , add the prefooter and footer area, can you add them for me ,i mean the blocks, like in the demo content.

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Eva Kemp

Support staff

September 26, 2014 at 18:09

Hello,

I’ve updated the theme for you.
As I see there are blocks in the footer.
Could you please clarify what issues you’re experiencing?

Thank you.
Regards,
Eva Kemp.

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iletisim1

Participant

September 26, 2014 at 18:18

i couldnt add the prefooter menu

i couldnt edit the footer2 menu,i need to edit the footer menu, acording to my info,i looked at the guide but couldnt be successfulll

the current footer2 menu is not editable from admin,it says create blocks and widgets, i couldnt find them.

#17227 Copied

Eva Kemp

Support staff

September 26, 2014 at 20:41

Hello,

There was planned a new feature in the theme, but it’s still not released and Prefooter section was added into the theme update by mistake. We’ll fix this in our next update.
So prefooter area won’t work.

Please clarify what exactly you want to change in footer block and we’ll help you.

Thank you.

Regards,
Eva Kemp.

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iletisim1

Participant

September 26, 2014 at 20:49

i see.

well then , let me saymore clear.

as you can see in my website http://www.vipinci.com , the footer area,with 4 sections

1- about royal store – i want to write there my own ,company info

2- the information links – i will change them with my own links

3 – flickr photos-i want to put there my tweets

4- recent posts- it is ok

i still couldnt find the place to edit them.

in your documentation,it says create blocks,and widgets, which is very complicated, and i am not successfull.

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Eva Kemp

Support staff

September 27, 2014 at 16:44

Hello,

I’ve added static block with the footer items. To edit it go to Static Blocks, select Footer block. You’ll be able to edit each element.

Thank you.
Regards,
Eva Kemp.

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iletisim1

Participant

September 27, 2014 at 17:06

thanks ,i edited them, but instead of , flickr photos, i added twitter ,but it is showing not in the right place.

an other problem is, none of the emails are working, the order emails, newsletter emails, can you check the email settings.

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Eva Kemp

Support staff

September 29, 2014 at 10:34

Hello,

I’ve corrected the Twitter block.
Concerning newsletters you can read MailChimp documentation at this link http://mailchimp.com/resources/guides/getting-started-with-mailchimp/html/
What problems are you experiencing with order emails?

Regards,
Eva Kemp.

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iletisim1

Participant

September 29, 2014 at 10:49

hi,

wht are my latest tweets are not appearing ?

regarding to emails, it is not related with mailchimp,

normailly an email must come to me , when an order is placed,and a copy to the , customer.

these emails are not coming ,to me and customer.

also when i , enter email to newsletter,it says ,there is a problem.

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Eva Kemp

Support staff

September 29, 2014 at 21:23

Hello,

Please provide us with the link to your tweeter profile to check. What errors are you getting with newsletter? Could you please show a screenshot?

Thank you.
Regards,
Eva Kemp.

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