Reply 357066 to: Cannot edit custom heading and the circle keeps spinning

Avatar: Tony Rodriguez
Tony Rodriguez
Support staff
May 18, 2023 at 05:43

Hello, @culkman,

Thank you for your debugging and confirmation that the issue persists even after changing the theme to “Twenty Twenty-Three”. This confirms that the issue is not related to our theme and is only present on your site with the default WordPress Theme.

We suggest that you reach out to WP Bakery support at https://codecanyon.net/item/wpbakery-page-builder-for-wordpress/242431/comments and ask them to fix this issue for you on your site with the default WordPress Theme. Once the issue is resolved with the default WordPress Theme, it should also be resolved with our theme.

Also, try to reach out to your hosting provider as well as you have some errors in your site console as well.

We appreciate your understanding.

Best Regards,
8Theme’s Team

Go To The Whole Conversation In Topic
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.