Hello @Angélica,
Thank you for purchasing our theme and for contacting our support center.
We have checked your site and found no issue, the product page is working perfectly fine. It is likely a cache issue on your end. We suggest that you clear your browser cache and check back.
We have also recorded a video for you on your site. Please watch it in its entirety for a better reference: https://www.veed.io/view/cb4850ea-c312-464f-be7c-90ce8ed538e5?sharingWidget=true&panel=share
If you have any further questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Best Regards,
8Theme’s Team