Reply 342761 to: I have a proble i can’t add the theme due to some requirements

Avatar: Tony Rodriguez
Tony Rodriguez
Support staff
January 2, 2023 at 06:54

Hello, @levacare,

I have checked your site deeply and it seems that you are facing the server end issue, as because, I reset your site completely to start from scratch, and then tried to check the frontend it shows a blank page, then I Installed and Activated the XStore theme and plugins and the result same, then Installed and activated the plugins as well but the results same, then I tried to Install the WP File Manager plugin on your site and turn ON the Debug mode on your site as well but there is no any warning or error appears on your site the main page but is still shows the blank page only.

Then I tried to check and activate the WP Default theme and the results same with it as well.

So now I suggest you to please try to reach out to your hosting provider and ask them to solve this issue for you first, the front end of the site must have to work/appear.

Regards 8Themes Team.

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