Reply 337004 to: Issue on shop page -> product categories

Avatar: Rose Tyler
Rose Tyler
Support staff
October 20, 2022 at 14:41

Hello,

Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
If the situation is independent of plugins, provide FTP access, so we can take a closer look.

Regards

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