Hello! I hope you’re well. I faced an issue on XStore theme’s Shop page.
The issue is that when I click on the categories on shop page it shows me the number of products of the filter I put on. But I need those products which are added on the product categories.
What is the solution? Please tell me….Site URL: hidden Theme version: 8.3.5 WooCommerce version: 6.0.3
Please provide correct wp-admin access and describe your request in more detail.
one more thing can please check website is slow issue
another issue we are facing after placing order email is blank no order details receiving
can you please guide me how to edit “SHIPPING & RETURN” on product page
i only have 5 products in the store but it show more than 5 on the front end but on back end they are only 5
1/ Sorry for the delay in answering.
We can’t log in, unfortunately. Please check the credentials – https://prnt.sc/JmKZFDBdh3td
2/ Please post different questions via separate topics – https://www.8theme.com/forums/xstore-wordpress-support-forum/
let me send you again another one please check these issue
1, 5/ Theme options > WooCommerce > Shop > Products style > Show Variations As Simple Products > Off.
2/ Please read this article – https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website
Reduce initial server response time– contact your hosting provider, because it is server-side; https://prnt.sc/qNw5rOWjzqkl – https://kinsta.com/blog/make-fewer-http-requests/ https://wpengine.com/resources/how-to-enable-gzip-compression-for-wordpress/ https://wpastra.com/add-expires-headers/ https://www.keycdn.com/support/reduce-dns-lookups https://authoritywebsiteincome.com/4-ways-to-use-cookie-free-domains/
3/ How does placing order email work when the default WC theme – Storefront is activated on your site?
4/ Single product builder > tabs https://prnt.sc/Xzc0LvAXbkPM
can you please guide me on how to show 2nd image from the gallery on mouse hover?
It happens only with simple products but not able to do that with other products
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
If the situation is independent of plugins, provide FTP access, so we can take a closer look.
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