Hello, @Chris,
Alright, Thanks for the login details I have checked your issue and found that it is not coming from our theme. I activated the WordPress default theme and still, the same thing happens. Also, I have checked that you are using the PRO version of the Elementor too. Please try to contact the plugin author and show them the video: https://streamable.com/8816ro they will further assist you in order to solve your issue.
Regards 8Themes Team.