Reply 331732 to: Core plugin

Avatar: Rose Tyler
Rose Tyler
Support staff
August 14, 2022 at 07:58

Hello,

Sorry for the delay in answering, our dev team doesn’t work during the weekend, but I will try to answer you.
The latest version of the theme is 8.3/ Core plugin 4.3 – https://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update
Please read this article – https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website
To get better speed results, try to enable https://prnt.sc/DQME00NiFaxy in the settings of elements, which are not first on your Home page.
Our Core plugin is optimized, but a conflict with a 3rd party plugin is possible, which causes slow loading. Try to disable all the third-party plugins, clear cache, and check the speed then. (Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our support.).

Regards

Go To The Whole Conversation In Topic
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.