Reply 331324 to: Since last update, Dokan Pro cant let users to login admin panel.

Avatar: Ulysses
Ulysses
Participant
August 8, 2022 at 17:51

I dont want to be rude at all, im a customer and im looking for a good service, that’s all, and tests you perform are so poor for a support service. Take weeks to say that, its unbelievable! I need somebody help me to understand my problem and perform some GOOD test WITH ME and from your end and you are not helping at all.

Could you please move my ticket to Awais Ahmed?, he can understand customer and his service is good. I dont know why you take my ticket if you dont want to attend customer as it should.

Now… Let’s take a moment… Do this test, so you will see that the problem is XSTORE theme or something with login form. Everything is active, xstore and dokan.

1) Use this user: colvera30 Psw: Christian.2020+ or create a new one using default xstore login form and you cannot login, you know that at this point.

2) Activate maintenance mode plugin, logoff and you will see that you can login now with colvera30 credentials.
https://anuncioexpress.mx/wp-admin/admin.php?page=maintenance

Video:
https://www.loom.com/share/699278e4d6a04ba7b268baa0fa12d3c4

FTP access and credentials updated into private area.

Imagine that im a tester in México of XSTORE. Im testing your software using wordpress.com, and i see that we have some incomatibilities in the system that need be fixed. Now im helping to fix it and you need to understand that this is important for 8theme and me. Thank you!

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