When I update some plugins a warning message is showing in the front end.

This topic has 6 replies, 2 voices, and was last updated 1 years, 9 months ago ago by Rose Tyler

  • Avatar: Saira
    Saira
    Participant
    September 14, 2022 at 11:21

    Hello
    Today there was an update of some of the plugins like woocommerce, and pdf invoice. When I update the plugin a warning message is showing in the top of the site. we have hide that message from the frontend now. The message is regarding the update of the theme. I will sent the screenshot of that message. Can you please check it.

    Screenshot : https://snipboard.io/ipmlnh.jpg

    This was the message :

    Your theme (XStore Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:

    1. Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
    2. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.

    Thank You

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 14, 2022 at 12:25

    Hello,

    Thanks for using our theme and for contacting us.
    Our developers working on compatibility with the latest woocommerce version.
    You can downgrade WC version – https://prnt.sc/9zDbDPn58IxX https://wordpress.org/plugins/woocommerce/advanced/ or wait for the next theme update, it will be released soon.
    Next time, do not update WC before the theme update, here is our changelog – https://xstore.8theme.com/update-history/ with info about compatibility.

    Regards

    Avatar: Saira
    Saira
    Participant
    September 14, 2022 at 12:30

    we have made the warning message hide from the front end, but it is showing again. How can I hide it

    https://snipboard.io/57XGOr.jpg

    Please help

    Thank You

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 14, 2022 at 14:36

    Hello,

    Have you tried to contact support of WC?
    Update the theme and Core plugin. The new version is released.

    Regards

    Avatar: Saira
    Saira
    Participant
    September 14, 2022 at 15:42

    Hello,

    Update for the new version of theme and core plugin is not showing in the updates. Why it is not showing in the updates page

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2022 at 08:41

    Hello @Saira,

    There is a delay between releasing the update and appearing it on the Dashboard. You may wait a few hours, then go WP Dashboard > Updates > press “check updates” link to force check
    https://xstore.helpscoutdocs.com/article/63-theme-update
    or you can do the update manually, as described in docs.
    https://xstore.helpscoutdocs.com/article/37-plugins-update

    Regards

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