Reply 331022 to: Since last update, Dokan Pro cant let users to login admin panel.

Avatar: Awais Ahmed
Awais Ahmed
Participant
August 4, 2022 at 07:32

Hello, @Ulysses,

1- The issue could be because of any third-party plugin conflict, Try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is a reason for the problem.

And if the issue will still persists then please keep the plugins disabled and let us know here I will debug it deep to find the cause of the issue.

Kindly take a complete backup of your site first.

And I also need your permission to debug your site, which includes deactivating all the third-party plugins and on-site Customization as well.

2- The XStore menu is working fine I have checked it on your site see image: https://postimg.cc/6yKjKyMM there is no issue please check your site after clearing the browser cache I hope you will never face the issue again.

Regards 8Themes Team.

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