Reply 326244 to: Mobile search result empty and layout crashed

Avatar: Kris
Kris
Participant
June 17, 2022 at 16:42

Hi Rose,
Thank you for your reply. Please find the temp wp-admin login and FTP for your reference.

Please find the screenshot for your reference too

Issue 1: After searching the product keyword “barbero”, the result on the mobile device shows nothing.
Searching “barbero” via the Menu: https://prnt.sc/wnBTte0A5vDq
Result page crashed and shows empty page: https://prnt.sc/U_5DoPaa7tGS

Issue 2: Searching the same keyword “barbero” on the desktop, shows the product result. But you can see that the Shop Filter Sidebar is disappeared.
https://prnt.sc/rihjlttyZJZj

Issue 3: When we scroll the page in the Shop All page, the sidebar will sometime disappear or shifted downward, which it won’t be previously.
https://prnt.sc/3b9UekZ2k8um

Issue 4: When we minimize the browser from the desktop version to the mobile version, the Shop All page will crash and there will be an overlay on the page with a close button on the top of the screen.
https://prnt.sc/R82N4kbGEZiI

Issue 5: When we search keyword “wine”, the product result shows the products, but the layout is crashed, it is not displaying 2 per row on the mobile device, which if you view the Shop All page on the mobile device, it shows 2 product per row normally.
Searching keyword “Wine”, result page layout twisted: https://prnt.sc/o2QJmGsVr3WD
Normal Shop All Page: https://prnt.sc/i1BpicQKc1y2

For your reference the shop all page link is: https://certaplatform.com.hk/shop/

Thank you in advance!

Best,
Kris

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