Hello,
When you submit topic you probably saw https://prnt.sc/10iv4rj that reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun.
I checked the previous topic that you created and it was answered fast https://prnt.sc/10iv75m
Did you install default WooCommerce pages to make the cart and checkout work? These pages are not theme pages but WooCommerce plugin pages.
Provide us with link to site where you use our theme and temporary WP Dashboard access and we’ll do our best to help you! We are waiting for your reply.
Regards