Hello, @ccnam,

Thank you for contacting us and for using XStore.

To enhance the appearance of variable product prices on your website, we recommend implementing a custom CSS code. Please follow the steps below to apply the changes:

1. Navigate to XStore > Theme Options.
2. Click on ‘Theme Custom CSS’.
3. Select ‘Global CSS’.
4. Insert the following CSS code:

.single-product .woocommerce-variation-price .price {
   font-size: 32px !important;
   color: red !important;
}

This adjustment will modify the font size and color of the variable product prices to ensure they stand out more prominently on your site.

Should you require any further assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Hello, @nameuser,

Thank you for contacting us and for using XStore.

To achieve the functionality you are interested in, we kindly invite you to consult our theme documentation. You can access detailed instructions and further assistance by following this link: (https://www.8theme.com/documentation/xstore/xstore-features/how-to-setup-booster-sales-quantity-discounts/).

We trust this will be helpful to you. Should you have any further inquiries, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Hello, @Janina,

You are welcome!

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

Hello, @Merin,

You are welcome!

Best Regards,
The 8Theme Team

Hello, @AJ,

1/ We appreciate your cooperation in providing us with the necessary wp-admin access to address your concern.

We are pleased to inform you that the issue has been successfully resolved. To see the changes, please clear your browser’s cache and revisit your site.

For your reference, the modifications were made to the header using the following path: XStore builders > Header builder via Elementor > Edit header template. The background color was adjusted under the “XStore header sticky option,” and the changes were updated accordingly.

For a visual reference, images have been uploaded to the private content area.

2/ We would like to inform you that you can customize the text of the ‘Subscribe’ button located in the footer by navigating to XStore > Theme Options > Theme Custom CSS > Global CSS. Please adjust it according to your requirements.

For your reference, an image has been provided in the private content area.

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hello, @AJ,

Thank you for contacting us and for using XStore.

To enable us to review your settings and provide the necessary assistance, could you kindly provide your site’s WP-admin access in the private content area?

We appreciate your cooperation and look forward to assisting you promptly.

Best Regards,
The 8Theme Team

Hello, @shonakisam_98,

Thank you for contacting us and for using XStore.

We would like to guide you through the process of adding a mobile menu to your website. Please follow the steps outlined below:

1. Navigate to the ‘Appearance’ section in your dashboard, then click on ‘Menus’. Here, you can create a new mobile menu according to your requirements.

2. Once the menu is created, please proceed to ‘XStore’ > ‘Theme Options’ > ‘Header Builder’. In the ‘Mobile Menu’ section, select the specific menu you have just created and then click ‘Publish’ to apply the changes.

For your reference, we have included some images in the private content area that might help you through the process.

Should you require any further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Hello, @TSpinde,

Thank you for contacting us and for using XStore.

1/ To better understand the issue you are experiencing, we kindly request that you record a video demonstrating your actions and the problem. Please upload this video to any file-sharing service and provide us with the link.

2/ We suggest disabling all third-party plugins (including cache plugins, optimizing plugins, and CDN ) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

We appreciate your cooperation and look forward to resolving your query promptly.

Best Regards,
8Theme’s Team

Hello, @creativesite,

Thank you for your prompt response.

We are pleased to inform you that the issue you reported has been successfully resolved. Please clear your browser’s cache and revisit your site to confirm that the changes have taken effect.

For your reference, we have uploaded relevant images in the private content area.

Should you require further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hello, @creativesite,

We are pleased to inform you that the issue you reported has been successfully resolved. To ensure that the changes are reflected on your end, please clear your browser’s cache and revisit your site.

For your reference, we have uploaded relevant images in the private content area of our support portal.

Should you require further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hello, @Daniel,

Thank you for contacting us and for using XStore.

Website speed depends on various factors that we do not control. What we can do is share the links that can help you with speed optimization: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/.

Every additional plugin slows down the site a bit, so we would recommend you disable unrequired plugins.

We are writing to address the issue you have been experiencing with your website’s slow loading speed. After conducting a speed test on your website via GTmetrix https://gtmetrix.com/ , we have found that the performance is not good.

We recommend that you review the suggestions provided by GTMetrix in the Top Issues list.

For further guidance on how to improve your website’s speed, Please contact your service provider and ask them to fix it and we invite you to review our theme documentation. The following links provide detailed information on this topic:

1. https://www.8theme.com/documentation/xstore/theme-installation/main-theme-options/
2. https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/

For a comprehensive understanding of the specific issues that may be affecting your website’s speed, we suggest conducting a website speed test with GTMetrix https://gtmetrix.com/ -This tool can provide you with actionable recommendations to further enhance your website’s performance.

We trust that you will find this information useful in improving your website’s performance.

Warm Regards,
The 8Theme Team

Hello, @creativesite,

Thank you for your prompt response.

We are pleased to inform you that the issue you reported has been successfully resolved. To ensure the changes are reflected on your end, please clear your browser’s cache and then revisit your site.

For your reference, the necessary CSS code has been added under the following navigation path: XStore > Theme Options > Additional CSS.

Additionally, we have uploaded images in the private content area for your reference.

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hello, @DashDoor,

1/ We regret to inform you that the feature you are looking for is not available, However, we recommend considering the use of third-party plugins to achieve the desired functionality. Below are two options that might be suitable for your needs:

1. YITH WooCommerce Request a Quote: https://wordpress.org/plugins/yith-woocommerce-request-a-quote/
2. Get a Quote Button for WooCommerce: https://wordpress.org/plugins/get-a-quote-button-for-woocommerce/

We hope you find these resources helpful.

2/ We would like to recommend utilizing the external product type for managing your products more effectively. For detailed guidance, please refer to the following documentation provided by WooCommerce: (https://woocommerce.com/document/managing-products/#external-affiliate-products).

Should you have any questions or require further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hello, @maybendeler,

Thank you for your response.

Website speed depends on various factors that we do not control. What we can do is share the links that can help you with speed optimization: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/.

Every additional plugin slows down the site a bit, so we would recommend you disable unrequired plugins.

We are writing to address the issue you have been experiencing with your website’s slow loading speed. After conducting a speed test on your website via GTmetrix https://gtmetrix.com/ , we have found that the performance is good.

We recommend that you review the suggestions provided by GTMetrix in the Top Issues list.

For further guidance on how to improve your website’s speed, Please contact your service provider and ask them to fix it and we invite you to review our theme documentation. The following links provide detailed information on this topic:

1. https://www.8theme.com/documentation/xstore/theme-installation/main-theme-options/
2. https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/

For a comprehensive understanding of the specific issues that may be affecting your website’s speed, we suggest conducting a website speed test with GTMetrix https://gtmetrix.com/ -This tool can provide you with actionable recommendations to further enhance your website’s performance.

We trust that you will find this information useful in improving your website’s performance.

Warm Regards,
The 8Theme Team

Hello, @Hichem,

Thank you for contacting us and for using XStore.

1/ We have checked your website and found that the 500 error appears. 500 errors are server errors originating from your website’s server environment.
It is independent of our theme. Please contact your service provider and ask them to fix it.

2/ We suggest disabling all third-party plugins (including cache plugins and CDN ) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team