Tony Rodriguez

Hello @PR,

We have noticed that you have used a static block for a particular section and there appears to be some unusual margins set. We would like to investigate further and request that you provide us with your WordPress Admin URL and credentials via the private content area of this topic.

We look forward to assisting you.

Best Regards,
8Theme’s Team

Hello @PR,

Thank you for your inquiry. By default, web content, whether it is a static block or any other type of content, is displayed from left to right and top to bottom. There is no existing functionality to change this behavior, apart from custom coding.

We appreciate your understanding.

Best Regards,
8Theme’s Team

Hello @Rc Trends,

Thank you for purchasing our theme and for reaching out to our support center.

We kindly ask that you please read and follow the instructions regarding the Newsletter popup in our theme documentation, which can be found here. https://www.8theme.com/documentation/docs/xstore-newsletter-popup/

We appreciate your cooperation and thank you for your support.

Best regards,
8Theme’s Team

Hello, @Patronela,

Thank you for the update! We’re glad to hear that your developer has resolved the issue.

If you have any further questions or need assistance with anything else, please don’t hesitate to reach out. We’re here to help!

This topic is now closed.

Best Regards,
8Theme’s Team

Hello, @eulice

Thank you for choosing XStore as your WooCommerce WordPress theme.

If you would like to add a tab below the product description, please create a static block under WordPress Dashboard > Static Blocks > Add New. You can then edit/add content to it using Elementor. After that, navigate to Xstore > Theme Option > Woocommerce > Single Product Builder > Add Custom HTML Widget in the section as per your requirements. Then, edit the Custom HTML Widget settings and select the specific static block as per your requirements and publish it.

Please refer to the image provided at the following link for further reference: https://imgur.com/t2jbGDo

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello, @mch,

Please check the private content area.

Best Regards,
8Theme’s Team

Hello @Kennylinno1,

Which plugin is requesting a license code? We kindly ask that you create a new topic and provide your WordPress Admin URL and credentials in the private content area of that topic. We will then investigate the issue and provide assistance.

Best Regards,
8Theme’s Team

Hello Adnane,

When you deactivate the license from your site, your work will not be lost, however, you will not be able to update the theme or use the core features.

Best Regards,
8Theme’s Team

Hello, @PR,

To show the newly added attribute for a specific product on your website, you can follow these steps:

1. Log in to your WordPress admin panel.

2.Navigate to “Products” and click on “All Products.”

3. Find and edit the specific product for which you want to display the attribute.

4. Within the product editor, locate the “Product Data” section.

5.Click on the “Attributes” tab.

6.You should see a list of attributes that have been created. Find the attribute you added and check the box next to it to enable it for this product.

7.Save the changes to update the product.

Once you’ve completed these steps, the newly added attribute should be visible on the product page for the specific product you edited. Customers will be able to see and select the attribute when viewing that product

Remember to clear any caching plugins or server-side caching if you do not see the changes immediately on the front-end of your website.

Additionally, you can find an official Woocommerce article about product attributes here: https://woocommerce.com/document/managing-product-taxonomies/#product-attributes.

We hope this will solve your issue.

Best regards,
8Theme’s Team

Hello, @PR

You’re welcome! We’re glad to hear that it worked for you.

If you have any more questions or need further assistance, feel free to reach out to us.

Have a fantastic weekend!

Best Regards,
8Theme’s Team.

Hello @PR,

We have just checked your site and it appears to be functioning properly. Please refer to the following screenshots: Under the private content area . We tested the site on a 19″ laptop screen and on a very large screen resolution of 3000px, and it worked smoothly in both cases. It is likely a cache issue on your end, so we suggest clearing the cache of your site and browser and checking again.

Best Regards,
8Theme’s Team

Hello, @PR,

1. Unfortunately, it is not possible to replace the countdown to the header as it has been set from XStore >> Theme Options >> WooCommerce >> Single Product Builder >> Countdown and cannot be used under the static block.

2. You can customize the countdown for each product individually by editing it. This is the default functionality of WooCommerce and it cannot be implemented universally for all products.

3. You can change the icon from XStore >> Theme Options >> WooCommerce >> Single Product Builder >> Countdown, as illustrated in the screenshot provided here: https://postimg.cc/HJNhHFc9.

Simply find emoji in Google search and copy & paste it.

In order to change the color, please copy and paste the CSS code provided below into XStore >> Theme Options >> Theme Custom CSS >> Global CSS and modify the color as desired.

.et_product-block .product-sale-counter .time-block {
color: green !important;
background-color: yellow;
opacity: 0.7 !important;
}
.et-timer.type3 .time-block:before {
background: green !important;
opacity: .1 !important;
}
.et-timer.dark .time-block .timer-count {
color: green !important;
}

Best regards,
8Theme’s Team

Hello, @PR,

On the Shopify platform, “collections” are used to group similar products together. It allows you to organize your products into different categories or collections, making it easier for customers to navigate your online store. Each collection can have its own unique page where the products within that collection are displayed.

On WordPress, you can achieve similar functionality by using categories or custom taxonomies. In WordPress, categories are a way to group posts/products together based on common characteristics. By creating a category called “Generators” and assigning it to relevant posts/products, you can display those posts on a dedicated page for the “Generators” category.

Best Regards,
8Theme’s Team

Hello @mch,

We have provided proof screenshots and can confirm that the currency switcher is now smaller on your site. We recommend that you clear your browser cache and check again.

Regarding your attempt to change the #, could you please provide us with a screenshot so that we can better understand the issue?

Best Regards,
8Theme’s Team

Hello, atahan,

Thank you for choosing XStore as your WooCommerce WordPress theme.

We kindly request that you provide a reference image of what you are looking for so that we can better assist you.

You may upload the screenshots to https://imgbb.com/ and paste the links here.

Best Regards,
8Theme’s Team.