Hello, @Alzain,

Thank you for your response.

1/ We recommend reaching out to your website developer to address the child theme additional code customization issue. Alternatively, you may consider installing and activate a new child theme on your website, which could potentially resolve the problem.

You can download the new child theme from the following link: (https://www.8theme.com/downloads/)

Please note that additional code customization falls outside the scope of our basic support services.

2/ We kindly request that you add a new archive template to your website. For guidance on how to proceed, please refer to the steps outlined in our theme documentation, which can be accessed via the following link: (https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/).

We trust this will assist you in updating your site effectively. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best regards,
The 8Theme Team

Hello, @benji610,

Thank you so much for purchasing our theme and contacting our support center.

1/ Please Check System Requirements:

Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time 300 & max input vars minimum 4000 -Check the image for specific requirements here: https://imgur.com/Cyzquf8

For this please contact your service provider and ask them to fix it.

After that, Please clear your browser cache and recheck again.

2/ Please disable all (3rd) third-party plugins including (cache plugin), except required plugins on your site and then Import the demo on your site again.

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best Regards,
8Theme’s Team

Hello, @Sam,

Thank you for contacting us and for using XStore.

Please read our theme documentation here: https://www.8theme.com/documentation/xstore/woocommerce/enabling-user-registration-on-website/

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best Regards,
8Theme’s Team

Hello, @Mirza Ahtsham,

Thank you for choosing XStore as your WooCommerce WordPress theme.

Please follow the instructions below to update your single product tabs and add custom CSS to your website:

1. **Updating Single Product Tabs:**
– Navigate to **XStore builders > Single Product Builder via Elementor**.
– Select **Edit Template**.
– Proceed to **Edit Single Product Tabs**.
– Add or modify tabs as required and ensure to update the changes.
– For your reference, an image has been provided in the private content area.

2. **Adding Custom CSS:**
– Go to **XStore > Theme Options > Theme Custom CSS > Global CSS**.
– Please insert the following CSS code:

.form-submit input[type=submit] {
    background-color: var(--et_btn-dark-bg-color) !important;
    border: 1px solid var(--et_btn-dark-br-color) !important;
    color: var(--et_btn-dark-color) !important;
}

/* On Hover */
#commentform input[type=button]:hover, .btn-black:hover, .btn.black:hover, .form-submit input[type=submit]:hover {
    background-color: var(--et_btn-dark-bg-color-hover) !important;
    border-color: var(--et_btn-dark-br-color-hover) !important;
    color: var(--et_btn-dark-color-hover) !important;
}

Should you require any further assistance or have any queries, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hello, @Philip Roberts,

Thank you so much for purchasing our theme and contacting our support center.

We are pleased to inform you that the issue you reported has been successfully resolved. To ensure that the changes are reflected on your end, we kindly ask you to clear your browser’s cache before revisiting your site.

Please note that we have deactivated the third-party plugins and the cache plugin on your website to address this issue.

We hope this resolves the matter to your satisfaction. Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hello, @Teya Bozhilova,

Thank you for choosing XStore as your WooCommerce WordPress theme.

To enhance your website’s functionality, we kindly request that you update your Shop Page Layout settings by following these steps:

1. Navigate to **XStore > Theme Options > WooCommerce > Shop > Shop Page Layout > Product Added Notification**.
2. Please select **Open Cart Off-Canvas**.
3. Click **Publish** to apply the changes.

For your reference, please see the attached image which illustrates these steps. https://paste.pics/RSXBJ

We trust this will assist you effectively. Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hello, @maybendeler,

You are welcome!

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

Hello, @Mirza Ahtsham,

Thank you for your response.

We are pleased to inform you that the issue you reported has been successfully resolved. To see the changes, please clear your browser’s cache and revisit your site.

Details of the adjustments made include:
– Modification of the product archive template to include condition product categories.
– Editing of WooCommerce breadcrumbs.
– Addition of padding and subsequent updates.

For your reference, an image illustrating these changes has been uploaded to the private content area of your account.

We hope these modifications enhance your experience. Should you have any further inquiries or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hello, @Mirza Ahtsham,

Thank you for contacting us and for using XStore.

We are pleased to inform you that the issue you reported has been successfully resolved. To ensure that the changes are reflected on your end, please clear your browser’s cache before revisiting your site.

Should you require further assistance, do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hello, @Intermarket Guest Amenities,

Thank you for choosing XStore as your WooCommerce WordPress theme.

Please be informed that the Shop page serves as an archive page for products and, as such, is not editable via Elementor by default. You need to use the builder – https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best Regards,
8Theme’s Team

Hello, @Owen,

Thank you so much for purchasing our theme and contacting our support center.

Please add the next Custom CSS code in XStore > Theme Options > Theme Custom CSS > Global CSS.

@media only screen and (max-width: 600px) {
    .products-grid .product {
        width: 100% !important;
    }
}

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best Regards,
8Theme’s Team

Hello, @Alzain,

Thank you for your prompt response regarding the issue on your website.

1/ Upon reviewing your site, we have identified that the problem with the Spotlight Categories widget not appearing on the shop page is due to the configurations of your child theme.

As a temporary measure, we have activated the XStore Parent theme on your website and confirmed that this resolves the issue.

To permanently address this matter, we recommend reviewing any customizations in your child theme’s code. Please consult with your website developer to make the necessary adjustments.

We trust this information will be helpful to you.

2/ You can add widgets (Apply Filters button, Filter products by categories, and others) in Widgets > Shop sidebar. https://www.8theme.com/documentation/xstore/support/widgets-custom-widget-areas/

We hope this helps. Should you require further assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Hello, @Mirza Ahtsham,

Thank you for choosing XStore as your WooCommerce WordPress theme.

1/ 2/ 3/ Please add next custom css code in XStore > Theme options > Theme Custom CSS > Global CSS.

 .etheme-product-grid-item .footer-inner span.et-icon{
       color: white !important;
}

/* cookie Notification button */
 .et-cookies-popup-wrapper .cookies-button, .btn.black{
       background-color: blue;
    border: 1px solid black !important;
    color: white !important;
}

/* Hover color */
.et-cookies-popup-wrapper .cookies-button:hover, .btn.black:hover{
background-color: aqua !important;
    border-color: black !important;
    color: red !important;

}

.back-top svg path {
stroke: #ff2020 !important;
}
.back-top span.et-icon.et-right-arrow-2::before {
color: #13b449 !important;
}

You can change color in code as per your requirement.

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best Regards,
8Theme’s Team

Hello, @Intermarket Guest Amenities,

Thank you for contacting us and for using XStore.

Please read our theme documentation here: https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/

We hope this information is helpful. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best regards,
The 8Theme Team

https://www.8theme.com/topic/need-to-change-the-link-of-the-page-for-seo/#post-411993