Forum Replies Created

Viewing 30 posts - 1 through 30 (of 56 total)
  • Avatar: The Watch Strap Co.
    The Watch Strap Co.
    Participant
    September 10, 2020 at 09:59

    I’ve just tried deleting the entire promo section and all items for it but that hasn’t helped unfortunately. When I add it back it shows that there are no items but it still shows the original ones we had.

    Avatar: The Watch Strap Co.
    The Watch Strap Co.
    Participant
    September 10, 2020 at 08:57

    Thank you.

    The problem is if you go into the header builder in the backend, navigate to ‘non-sticky header’ -> mobile version and try to change the promo text you aren’t able to do so.

    Avatar: The Watch Strap Co.
    The Watch Strap Co.
    Participant
    September 9, 2020 at 10:31

    Thank you Rose, apologies, please check login again.

    Please contact administrator
    for this information.
    Avatar: The Watch Strap Co.
    The Watch Strap Co.
    Participant
    September 8, 2020 at 15:22
    Avatar: The Watch Strap Co.
    The Watch Strap Co.
    Participant
    September 8, 2020 at 15:18

    Hi there,

    Figured out its something to do with REDIS object cache, disabling this allows me to edit the promo text in the backend but it doesn’t show on the frontend.

    Please is there anything you can do?

    Avatar: The Watch Strap Co.
    The Watch Strap Co.
    Participant
    September 8, 2020 at 13:18

    Hi there,

    We haven’t heard back from you in quite awhile now, is everything okay?

    Avatar: The Watch Strap Co.
    The Watch Strap Co.
    Participant
    September 7, 2020 at 12:32

    Good Morning,

    I hope that you are well and had a nice weekend?

    Just wanted to see if you had any other ideas on how we can fix this 🙂

    Avatar: The Watch Strap Co.
    The Watch Strap Co.
    Participant
    September 4, 2020 at 20:04

    Here is a screenshot of the issue

    Please contact administrator
    for this information.
    Avatar: The Watch Strap Co.
    The Watch Strap Co.
    Participant
    September 4, 2020 at 19:59

    Yes, we still have the issue.

    Basically, we just need to be able to update the promo text on mobile for our ‘non sticky header’ on the header builder. Basically at the moment it shows shows the “original” promo text which we aren’t able to overwrite

    Thank you

    Avatar: The Watch Strap Co.
    The Watch Strap Co.
    Participant
    September 4, 2020 at 16:35

    Good Afternoon,

    Really sorry to be a pain, I just wanted to see if anyone had any luck with this?

    Avatar: The Watch Strap Co.
    The Watch Strap Co.
    Participant
    September 3, 2020 at 23:58

    Hello,

    Have you had any luck with this?

    It is pretty much one of the last couple of things stopping us launching our new website at the moment, so, if you could look into it that would be great.

    I’ve also had another look myself and have found a few errors relating to the header buld which I have copied here…

    header errros

    I don’t know if that is what’s causing it?

    As mentioned before I have tried enabled / disabling all plugins and still seem to get the issue 🙁

    Than you in advance

    Avatar: The Watch Strap Co.
    The Watch Strap Co.
    Participant
    September 2, 2020 at 19:42

    Hi, I’m guessing this wasn’t you, so I am going to be re-enabling all of the plugins / option s

    Avatar: The Watch Strap Co.
    The Watch Strap Co.
    Participant
    September 2, 2020 at 18:43

    Hi, are you in my site editing the header?

    I only ask as I enabled a plugin, the site froze and then on refresh lots of plugins are now deactivated and the header is changed.

    If it isn’t you I will put things back to how they were, but if it is I don’t want to ruin your testing

    Avatar: The Watch Strap Co.
    The Watch Strap Co.
    Participant
    September 2, 2020 at 11:37

    Thanks for coming back to me,

    I’ve just disabled every plugin except for X-store Core and still seem be getting the same problem. Is there anything else it may be?

    Avatar: The Watch Strap Co.
    The Watch Strap Co.
    Participant
    August 31, 2020 at 16:52

    Hmm strange, thanks though! 🙂

    Avatar: The Watch Strap Co.
    The Watch Strap Co.
    Participant
    August 30, 2020 at 16:38

    Thank you, I’ve updated this and still seem to be having the same problem.

    Any other ideas?

    Avatar: The Watch Strap Co.
    The Watch Strap Co.
    Participant
    August 27, 2020 at 12:45

    I’m just confused as to how that happened, surely something else must have changed too?

    Avatar: The Watch Strap Co.
    The Watch Strap Co.
    Participant
    August 27, 2020 at 11:42

    Sorry I didn’t explain correctly.

    The problem is now fixed site-wide, beforehand this affected every page on the website, you only removed the code category page but that fixed it on the checkout page, homepage, contact page etc…

    Thank you

    Avatar: The Watch Strap Co.
    The Watch Strap Co.
    Participant
    August 26, 2020 at 16:43

    Thank you very much!

    Avatar: The Watch Strap Co.
    The Watch Strap Co.
    Participant
    August 25, 2020 at 17:44

    Thank you.

    I achieved a similar look using this guide…

    https://www.wpbasics.org/how-to-add-a-jquery-ui-accordion-to-wordpress/

    Avatar: The Watch Strap Co.
    The Watch Strap Co.
    Participant
    August 25, 2020 at 17:43

    Thanks! I achieved a similar look with this plugin…
    http://sidebar.looks-awesome.com/

    Avatar: The Watch Strap Co.
    The Watch Strap Co.
    Participant
    August 25, 2020 at 17:40

    Thanks that worked for me 🙂

    Avatar: The Watch Strap Co.
    The Watch Strap Co.
    Participant
    August 25, 2020 at 14:22

    Sure! I’ve copied the details into this message.

    Please note that FTP on our site doesn’t seem to work when your developers access our website, however, they have been using WP File Manager, so, feel free to use this also.

    Please contact administrator
    for this information.
    Avatar: The Watch Strap Co.
    The Watch Strap Co.
    Participant
    August 25, 2020 at 14:15

    Apologies, I don’t think I explained correctly.

    I mean the actual menu items within the menu are left aligned (the text), I wanted to center align that text if possible?

    Avatar: The Watch Strap Co.
    The Watch Strap Co.
    Participant
    August 12, 2020 at 20:13

    Thanks!

    Avatar: The Watch Strap Co.
    The Watch Strap Co.
    Participant
    August 12, 2020 at 14:33

    No problem, thanks for that!

    I’ve deleted the files to bring it back to ‘fresh’ 🙂

    Please contact administrator
    for this information.
    Avatar: The Watch Strap Co.
    The Watch Strap Co.
    Participant
    August 12, 2020 at 13:45

    I’ve just created a translation file to change ‘SHOPPING CART’ to test, but it doesn’t seem to have worked at the minute.

    Do you know where the PHP file is to change this? It may be easier, as I can then copy this to the child theme and use it that way

    Avatar: The Watch Strap Co.
    The Watch Strap Co.
    Participant
    August 12, 2020 at 11:08

    Thank you Rose,

    Is there any other way to do this?

    As in the past I’ve found that Loco Translate can really slow sites, especially in the backend. I’ve had a quick look online and it still seems that its a problem 🙂

    Avatar: The Watch Strap Co.
    The Watch Strap Co.
    Participant
    August 12, 2020 at 10:16

    Thank you,

    Do you know how we can modify theme to achieve this? 🙂

    Avatar: The Watch Strap Co.
    The Watch Strap Co.
    Participant
    August 8, 2020 at 14:56

    Great! That seems to have done the trick!

    Is there any way we change the text from ‘SHOPPING CART’ to ‘VIEW CART’?

  • 1 2
    Viewing 30 results - 1 through 30 (of 56 total)
Viewing 30 posts - 1 through 30 (of 56 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.