8theme.com

Forum Replies Created

Viewing 18 posts - 1 through 18 (of 18 total)

Tamara

Participant

December 19, 2024 at 11:37

Thank you kindly for your super fast response – It seems it was a silly mistake from my side (tried to use elementor add a notice – once reverting back to wordpress editor for the checkout page all was restored).

#428065 Copied In reply to: Checkout page autofilling field details

Tamara

Participant

December 10, 2024 at 10:55

Thank you! May you have a great day further!

#427063 Copied In reply to: Double Wishlist icon after updating theme and yith wishlist

Tamara

Participant

December 10, 2024 at 10:33

Fantastic! Thank you very much it does seem to have worked. For future reference, what should I look for to change it if the problem occurs again?

#427054 Copied In reply to: Double Wishlist icon after updating theme and yith wishlist

Tamara

Participant

December 10, 2024 at 10:14

It is generally any page that displays products. You can see the double icons when hovering over the products.

Please contact administrator
for this information.

#427047 Copied In reply to: Double Wishlist icon after updating theme and yith wishlist

Tamara

Participant

July 24, 2023 at 19:12

My humble apologies – I had just downloaded 9.1.9 a few days ago and didn’t notice the recent update to 9.1.11.

This seems to have resolved my problem. Thank you kindly for your super fast assistance.

#362849 Copied In reply to: Error: This theme failed to load properly and was paused within the admin backend.

Tamara

Participant

July 24, 2023 at 18:51

Thank you, but I am unable to update theme and it says xstore core is up to date.

Could you provide an email address in order for me to provide you with access?

#362843 Copied In reply to: Error: This theme failed to load properly and was paused within the admin backend.

Tamara

Participant

May 4, 2023 at 16:27

Thank you kindly for your super quick response.

I have activated WP Rocket.

I did the most recent update on theme today before contacting support. I did indeed update the theme before the core update.

I will go through settings of WP rocket and check for errors.

#355506 Copied In reply to: WP Rocket and minicart – cart not updating after removing items

Tamara

Participant

April 28, 2023 at 14:39

Hi Thank you for your response. I reverted to 24 hour backup off our server.

Should it happen again I will submit a new ticket.

#354848 Copied In reply to: Not opening on Safari – Just loading and not adding products or loading mini cart

Tamara

Participant

April 5, 2023 at 11:22

Wow – thank you so much for your lightning fast reply. Looks like issue is now fixed 🙂

#352388 Copied In reply to: After updating, site has error not displaying correctly

Tamara

Participant

September 23, 2022 at 09:27

Thank you kindly for your response. I did manage to resolve the mobile menu issues as there was a conflict with the caching plugin (Which is currently disabled). I will look into using WP rocket with this theme to try and enhance speed. Thank you once again.

#334865 Copied In reply to: Mobile menus and category filter not working correctly

Tamara

Participant

September 22, 2022 at 15:12

Also, since updating theme today site has become significantly slower.

#334787 Copied In reply to: Mobile menus and category filter not working correctly

Tamara

Participant

July 20, 2022 at 10:19

That’s all for now thank you 🙂

#330086 Copied In reply to: Local pick plus layout not right – Both on mobile and desktop

Tamara

Participant

July 20, 2022 at 07:51

Thank you very much. I did the update and mobile version is working properly again. What incredible support!

#330077 Copied In reply to: Local pick plus layout not right – Both on mobile and desktop

Tamara

Participant

July 19, 2022 at 14:21

Also, After the recent update, this is happening on mobile, it was fine until I did the update on Monday morning.

Please contact administrator
for this information.

#330040 Copied In reply to: Local pick plus layout not right – Both on mobile and desktop

Tamara

Participant

July 19, 2022 at 14:12

Almost got it – thanks for you help so far…

Please contact administrator
for this information.

#330039 Copied In reply to: Local pick plus layout not right – Both on mobile and desktop

Tamara

Participant

July 19, 2022 at 11:54

Hi Rose,

You would need to ensure that only certain items are in the basket. Please add only this product when checking out.

Please contact administrator
for this information.

#330027 Copied In reply to: Local pick plus layout not right – Both on mobile and desktop

Tamara

Participant

July 18, 2022 at 15:11

Thank you, that is much better however the radial buttons are above the shipping options now.

Please contact administrator
for this information.

#329936 Copied In reply to: Local pick plus layout not right – Both on mobile and desktop

Tamara

Participant

July 18, 2022 at 12:41

Hi, Thank you kindly for your response. Login details have been provided with screenshot as requested.

Please contact administrator
for this information.

#329925 Copied In reply to: Local pick plus layout not right – Both on mobile and desktop
Viewing 18 results - 1 through 18 (of 18 total)

Viewing 18 posts - 1 through 18 (of 18 total)

Forum Replies Created

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