8theme.com

Forum Replies Created

Viewing 30 posts - 1 through 30 (of 32 total)

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sugi1119

Participant

November 24, 2017 at 00:35

Hi Rose,

Thank you for your advice.
I understand this is out of your scope.
I will check further with WooCommerce.
Thanks,

#178548 Copied In reply to: WooCommerce Check out page Terms & conditions shows VC shortcodes

sugi1119

Participant

October 19, 2017 at 10:22

Hi Olga,

Thank you for solving the issue.
I had no idea Facebook Likebox plugin created the issues.
Thanks again.

#175550 Copied In reply to: After update of theme, shopping cart, revolution slider are missing

sugi1119

Participant

October 19, 2017 at 08:16

Hi Amzy,

Thank you for your reply.
1. make sure you turned on cart in 8theme options > ecommerce > shop > enable cart widget in > header
>> Yes, it was already enable cart widget in header. The bag icon is shown, however no number is appeared in the bag.

2. this is not possible actually… are you getting any errors ? send us screenshots please.
>> Please refer the screen shot: https://prntscr.com/gz6k1h

3. do you mean the whole site ?
>> Home only.

#175524 Copied In reply to: After update of theme, shopping cart, revolution slider are missing

sugi1119

Participant

October 19, 2017 at 02:31

Hi,

This is some additional info for my issue.
Please refer private content.

Please, contact administrator
for this information.

#175516 Copied Theme version: 4.10 WooCommerce version: 3.2.1 In reply to: After update of theme, shopping cart, revolution slider are missing

sugi1119

Participant

September 25, 2017 at 00:13

Hi Amzy,

Thank you for your help.
The height is adjusted with your code.
Please close the case.
Thank you!

#173257 Copied In reply to: Need to reduce Header Height

sugi1119

Participant

September 13, 2017 at 13:52

Thank you, Amzy.
According to your advice, the blue background is removed.
Thanks again.
Please close the case.

#172333 Copied In reply to: How to remove Shopping cart background colour?

sugi1119

Participant

June 20, 2017 at 13:53

Hi Olga,

Thank you for your advice and now, I can activate the theme for my local backup.
Please close the case.

#166079 Copied In reply to: invalid purchase code for local file

sugi1119

Participant

April 28, 2017 at 23:33

Thank you, Olga.
All fixed.

#161733 Copied In reply to: Shopping cart is missing after update the theme

sugi1119

Participant

April 7, 2017 at 03:10

Hi Olga,

I am facing the same issue: ” Your theme (XStore Child) contains outdated copies of some WooCommerce template files”.

Would you please help?

Please, contact administrator
for this information.

#159019 Copied Theme version: 3.11 WooCommerce version: 3.0.1 In reply to: Outdated copies of some WooCommerce template files

sugi1119

Participant

March 17, 2017 at 04:33

Hi
Thank you for let me know Instagram changed their regulation.
I will wait for the next theme update.

Thank you

#157179 Copied In reply to: Unable to update Xstore theme to 3.9

sugi1119

Participant

March 15, 2017 at 22:50

Hi,
Additional information is in private contents.

Please, contact administrator
for this information.

#157084 Copied In reply to: Unable to update Xstore theme to 3.9

sugi1119

Participant

March 15, 2017 at 22:06

Hi Olga,

Thank you for update the theme and sorry for the FTP access was not working at the time and gave you hustle.

I am not sure why the update did not work either from admin panel or from FTP upload, before.

I will check the size of the logo for the fixed header.

Thank you so much for your great help!

Please, contact administrator
for this information.

#157080 Copied In reply to: Unable to update Xstore theme to 3.9

sugi1119

Participant

March 15, 2017 at 03:10

Hi Olga,

Thank you for your reply.
Also, the 8theme instagram does not shows the feed and shows: “Instagram did not return a 200.” error message. Is this also related to the update theme?

Required information is in private content.

Thank you,

Please, contact administrator
for this information.

#156982 Copied Theme version: 3.8.1 In reply to: Unable to update Xstore theme to 3.9

sugi1119

Participant

March 1, 2017 at 02:46

Hi Olga,

Thank you for your help.
The site theme had been updated successfully according to your advice.

Please close the case.
Thank you.

#155963 Copied In reply to: Update Xstore to 3.8.1. error

sugi1119

Participant

November 8, 2016 at 13:05

Thank you, Olga.
This was my browser cache issue.
I will clear the cache regularly.

Please close the case.
Thank you!

#145266 Copied In reply to: Sticky Header unable to move the logo to the center

sugi1119

Participant

August 8, 2016 at 14:19

Thank you, Olga!

Please close the case!

#135978 Copied In reply to: Sticky header menu – layout

sugi1119

Participant

August 5, 2016 at 15:44

Thank you, Alex.
I will check with plug-in developer for this function.

Please close the case.

Thank you!

#135809 Copied In reply to: Paypal Express logo with ugly black clear fix when hover

sugi1119

Participant

August 5, 2016 at 14:49

Hi Alex,

Thank you so much.
The function is fine and the ugly black squares were disappeared!

I want to ask you a question this may be the plug-in’s default function.
In ‘your order section / checkout page’, why paypal express radio button is not working?
To use paypal express, the user must click yellow button on the top of page.
So, what’s the role of paypal express radio button for? (…. maybe I should post this query to plug-in support page.)

Thank you,

#135801 Copied In reply to: Paypal Express logo with ugly black clear fix when hover

sugi1119

Participant

August 5, 2016 at 13:21

Hi,

I recreated the dashboard access.
Please refer private contents.

Thank you,

Please, contact administrator
for this information.

#135782 Copied In reply to: Paypal Express logo with ugly black clear fix when hover

sugi1119

Participant

August 5, 2016 at 12:08

Hi

Thank you for your help.
Please see inside of private contents.

Please, contact administrator
for this information.

#135765 Copied In reply to: Paypal Express logo with ugly black clear fix when hover

sugi1119

Participant

August 1, 2016 at 23:55

Hi Olga,

Ok, I will check the php file with child theme.
Thank you,

#135308 Copied In reply to: 8theme Products & woocommerce recent products

sugi1119

Participant

August 1, 2016 at 14:54

Hi Olga,

Thank you for your advise.
Now, fixed the issue.

Please close the case.

#135243 Copied In reply to: Shop & category page

sugi1119

Participant

August 1, 2016 at 13:05

Hi Olga,

I changed the theme to WP default: Twenty fourteen.
http://prntscr.com/c06ozq

This screen shot is captured from the tablet.
This is exactly same to appear in my laptop as well.

So, I cannot see same problem in WP default theme.

#135208 Copied Theme version: Xstore1.5 In reply to: Informations page – not correctly shown in some tablets

sugi1119

Participant

August 1, 2016 at 12:00

Hi

I found the way to solve my question 1.
But still I try to figure out to solve my question 2.

Thank you,

#135199 Copied In reply to: Shop & category page

sugi1119

Participant

August 1, 2016 at 00:10

This issue is solved. It works after uploading the server.
Thank you for your help.
Please close the case.

#135141 Copied In reply to: anchor tag links to id in the same page

sugi1119

Participant

July 30, 2016 at 14:06

Hi Olga,
Please refer below the screen shot.
http://prntscr.com/bzg9v4

As you can see only tab menu are displayed and unable to see the contents.

Thank you,

#135075 Copied In reply to: Informations page – not correctly shown in some tablets

sugi1119

Participant

July 30, 2016 at 13:58

Thank you, Olga.
I changed the page setting according to your advice.
It works.
Please close the case.

Thank you.

#135074 Copied In reply to: Coming soon page – how to use it?

sugi1119

Participant

July 27, 2016 at 13:18

Thank you, Olga.
I will check then!

#134845 Copied In reply to: Not showing single product page title under breadcrumbs

sugi1119

Participant

July 27, 2016 at 11:54

Thank you, Olga!
It fixed!

By the way, how can I change the header height (probably change padding-top & padding-bottom) ?

#134832 Copied In reply to: Not showing single product page title under breadcrumbs

sugi1119

Participant

July 18, 2016 at 12:24

Hi Olga,

Thank you! I tried your way and works well.
Thank you again.

#133944 Copied In reply to: Mega menu – title without link
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