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Viewing 30 posts - 1 through 30 (of 53 total)

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Steven Tay

Participant

April 8, 2023 at 12:56

Hi Tony,

Thank you very much for your detail guidance and by following your videos, I have resolved it.

Many thanks again Tony.

Steven Tay

#352688 Copied In reply to: Market Nich 04 – How to add more Review Boxes and to Enable Slider

Steven Tay

Participant

April 1, 2023 at 11:58

Hi Tony,

Good day to you.

Thank you very much again for your kind time to teach me.

I will follow your advises and instructions as spelt.

Many thanks to you again Tony.

Steven Tay

#351953 Copied In reply to: Market Nich 04 – Under My Account – How and where is the setting to view Newly Signups….

Steven Tay

Participant

March 31, 2023 at 10:34

Hi Tony,

Thank you very much for your detail clarification and very helpful.

I encountered 3 issues I am unable to solve;

1. In All Users, I chose a signup customer (me) and send a password Reset Link to my email address BUT I cannot receive the this email. Is there any email setting for me to receive email successfully to reset my password in WordPress or Woocommerce?

2. I am unable to find “Activity” tab in my WordPress. I have looked everywhere. Please assist to teach me to find it.

3. In my Woocommerce under Setting > Email> I have scrolled down to the “New Account” section and check the box next to “Enable this email notification”. BUT there is no Recicipient Email box for me to key in my Email Address meaning “Enter your email address in the “Recipient(s)” field is Not Available or Missing.

Is there something wrong with my Woocommerce?

Please refer to Screenshot in Private content area.

Kindly and please teach me.

Thank you very much again Tony.

Steven Tay

Please contact administrator
for this information.

#351863 Copied In reply to: Market Nich 04 – Under My Account – How and where is the setting to view Newly Signups….

Steven Tay

Participant

March 28, 2023 at 09:30

Hi Tony,

Yes!

I sincerely thank you very much for your kind help as always been.

Have a great day ahead.

Many thanks again Tony.

Steven Tay

#351484 Copied In reply to: Market Nich 04 – How to set in default forms to direct to my Email Address & Select list selection

Steven Tay

Participant

March 27, 2023 at 15:24

Hi Tony,

I managed to figure out to my email sending and receiving problem in Contact Form 7 and all my emails are all OK now.

Only one thing that in “Contact Us” page below the button “Send a Question” somehow there is an unecessary Box field.

How do I delete it?

Please refer to Screenshot in Private content area.

Thank you very much again.

Steven Tay

Please contact administrator
for this information.

#351430 Copied In reply to: Market Nich 04 – How to set in default forms to direct to my Email Address & Select list selection

Steven Tay

Participant

March 27, 2023 at 14:30

Hi Tony,

Thank you very much for helping me with the Contact Form 7 and Footer Form under Mailchimp.

Contact Form 7: I encountered some emails weren’t sent or not been received at support@yip_ _ d_ _.com, somehow I did send 7 test email sending testing to in Contact Us.

I did not touch anything to the form.

I managed to receive only 2 emails and the rest of the 5 emails is still Not received yet even almost more than 1 hour now : (

Can you kindly please recheck the setting and maybe using your email to test if you can receive the sent email?

My apology. Please help me.

Many thanks again Tony.

Steven Tay

#351427 Copied In reply to: Market Nich 04 – How to set in default forms to direct to my Email Address & Select list selection

Steven Tay

Participant

March 20, 2023 at 15:46

Hi Rose,

Good day to you.

Yes it is ok now and I sincerely thank you very much for your great help.

Thank you very much Rose as always.

Steven Tay

#350612 Copied In reply to: Nich Market 04 – How to change Font Size and Sentence at Register Page

Steven Tay

Participant

March 20, 2023 at 13:25

Hi Tony,

My apology for asking you for help again.

It worked just now and now it is Not working anymore as in Become a Vendor Font size goes back to previous original small size. I did not touch anything and I even clear all caches.

Both PC view and Mobile view No longer work.

Can you please help me to check again.

Thank you very much Tony.

Steven Tay

#350589 Copied In reply to: Nich Market 04 – How to change Font Size and Sentence at Register Page

Steven Tay

Participant

March 20, 2023 at 13:12

Hi Tony,

Good day to you.

Fantastic, after added your custom CSS it worked perfectly.

Thank you very much Tony as always for your great help.

Steven Tay.

#350588 Copied In reply to: Nich Market 04 – How to change Font Size and Sentence at Register Page

Steven Tay

Participant

March 13, 2023 at 04:02

Hi Rose,

Noted and I sincerely thank you very much your advise.

Steven Tay

#349782 Copied In reply to: Market Nich 04 – Unable to send Emails and my contacts. My contact Never receive any Emails I sent.

Steven Tay

Participant

March 10, 2023 at 12:24

Hi Tony,

Again, thank you very much for your very detail guide.

I will work on it as soon.

Many thanks again.

Steven Tay

#349578 Copied In reply to: Market Nich 04 – How to add the icon image next to Top Bar Menu in Desktop and at Mobile view?

Steven Tay

Participant

March 9, 2023 at 14:54

Hi Tony,

After some thoughts, I can stick with scalable.

Please refer to Private content area.

Thank you very much Tony.

Steven Tay

Please contact administrator
for this information.

#349474 Copied In reply to: Nich 04 – Mobile User – How, Where setting to “Disable” using 2 fingers to enlarge mobile view

Steven Tay

Participant

March 9, 2023 at 12:54

Hi Tony,

Good day to you and many thanks for your reply guidance.

I have navigated to XStore > Theme Options > General/Layout > Mobile User-Scalable and apparently it is already turn OFF in the setting but it is still scalable using Mobile.

I have tried both ways many time to turned On then Saved and turned Off then Saved, both modes does Not work and it is still scalable even when Off.

Please refer to Private content area.

Please help me.

Thank you very much Tony.

Steven Tay

Please contact administrator
for this information.

#349453 Copied In reply to: Nich 04 – Mobile User – How, Where setting to “Disable” using 2 fingers to enlarge mobile view

Steven Tay

Participant

March 8, 2023 at 14:45

Hi Rose,

Your custom code worked to resolve my problem inquiry as in out if alignment in checkout page.

Really appreciate your kind help as always.

All aligned know with many thanks to you Rose.

Steven Tay

#349352 Copied In reply to: Check-out Payment Page using Mobile phone to view, 2 Payment Methods Images Not Alligned to Center.

Steven Tay

Participant

March 8, 2023 at 12:25

Hi Rose,

My sincere apology for not asking my question clearly.

Kindly and please refer to Private content area.

Thank you very much Rose.

Steven Tay

Please contact administrator
for this information.

#349329 Copied In reply to: Check-out Payment Page using Mobile phone to view, 2 Payment Methods Images Not Alligned to Center.

Steven Tay

Participant

March 8, 2023 at 10:17

Hi Rose,

Thank you very much for your help again.

May I know when you mentioned the code will affect devices with screen sizes 480px and smaller.

If users with devices screen size 480px or smaller, What kind of affected problems will the user encounter?

Please let me know.

Many thanks again Rose.

Steven Tay

#349307 Copied In reply to: Check-out Payment Page using Mobile phone to view, 2 Payment Methods Images Not Alligned to Center.

Steven Tay

Participant

March 8, 2023 at 05:08

Hi Rose,

After added your custom CSS in my Mobile CSS section, the PayPal icon positioning is ok now BUT the other 3 Payment Methods below becomes Not aligned:

ACH Payment
Credit/ Debit Card
Bitcoin. Altcoin

Icons positioning becomes NOT aligned.

Can you please help to provide an “additional” Custom CSS in Mobile CSS for the 3 Payment methods to realign its positiong to normal?

Kindly and please refer to Private content area.

Please help me.

Thank you very much Rose.

Steven Tay

Please contact administrator
for this information.

#349271 Copied In reply to: Check-out Payment Page using Mobile phone to view, 2 Payment Methods Images Not Alligned to Center.

Steven Tay

Participant

March 8, 2023 at 04:37

Hi Rose,

Good day to you.

Thank you very much for your reply and noted with your advise.

Steven Tay

#349269 Copied In reply to: Check-out Payment Page using Mobile phone to view, 2 Payment Methods Images Not Alligned to Center.

Steven Tay

Participant

March 7, 2023 at 14:35

Hi Rose,

Thank you vey much for your guide.

Please refer to Private content area.

Many thanks again.

Steven

Please contact administrator
for this information.

#349208 Copied In reply to: Check-out Payment Page using Mobile phone to view, 2 Payment Methods Images Not Alligned to Center.

Steven Tay

Participant

March 6, 2023 at 15:38

Hi Rose,

I have already posted my reviews not long ago.

If there is a 10 Stars option, I would click 10 Stars!

Please refer to Private content area.

Thank you very much.

With utmost appreciation and many thanks agan for your and 8 Theme excellent support.

Steven Tay

Please contact administrator
for this information.

#349065 Copied In reply to: Newsletter Popup Not working in both Desk top and Mobile site

Steven Tay

Participant

March 5, 2023 at 11:30

Hi Rose,

Thank you very much for your reply.

Yes, I saw it. Really appreciate your help as always.

Many thanks again Rose.

Steven Tay

#348928 Copied In reply to: Newsletter Popup Not working in both Desk top and Mobile site

Steven Tay

Participant

March 2, 2023 at 16:47

Hi Rose,

Good day to you.

Thank you very much for your guide and explanation. Now I understand.

Steven Tay

#348634 Copied In reply to: Static Block – How do I duplicate an existing Block in the Static Block Page?

Steven Tay

Participant

February 27, 2023 at 05:38

Hi Rose,

Good day to you.

Thank you very much for your detail video guide and screenshot.

I will work on it and hopefully am able to resolve, otherwise will revert.

Many thanks again Rose.

Steven Tay

#348144 Copied In reply to: Installed 2 Translator Plugins – Either “Doesn’t” appear in my Homepage or Mobile Menu

Steven Tay

Participant

February 26, 2023 at 12:16

Hi Rose,

Many thanks for your reply and guide.

But I am still unable to understand clearly on how and where to add the GTranslator widget element in the Header Builder.

I have tried many times to fugure out myself now as I am now at the Header Builder and I really don’t know how and where to add the GTranslator Widget element to the header content, and don’t know how and “where to select the widget area in the settings and add it in”.

Can you please kindly to guide me in steps by step in Screenshots or Best if in Video guide will be really helpful.

Kindly assist me please.

Thank you very much Rose.

Steven Tay

#348106 Copied In reply to: Installed 2 Translator Plugins – Either “Doesn’t” appear in my Homepage or Mobile Menu

Steven Tay

Participant

February 24, 2023 at 12:07

Hi Tony,

Good day to you.

Thank you very much again for your help and guide.

Now I understand as to Product Tag as they appeared from the Product page under tag.

Many thanks again Tony, now I’ve learnt that I can add or delete in Product Tag page of each Product itself.

Steven Tay

#347885 Copied In reply to: Niche Market 04 – Setting locations for “Popular Tag” & Filter By Price Section

Steven Tay

Participant

February 23, 2023 at 15:24

Hi Tony,

Again, thank you very much for your detail guide as in Product Tag Cloud which I now can understand.

The problem I want to solve is to change the current default Content in Product Tag.

Please and kindly refer to Private content area.

Please guide me in this section.

Many thanks again Tony.

Steven Tay

Please contact administrator
for this information.

#347829 Copied In reply to: Niche Market 04 – Setting locations for “Popular Tag” & Filter By Price Section

Steven Tay

Participant

February 23, 2023 at 11:25

Hi Tony,

Thank you very much for your reply and guidance.

As to your answer to Question 1, in my Widget > Shop Sidebar for “Product Tag Cloud” is Missing. I can’t find it : (

And as to your answer to Question 2(a), I have Turn “On” the “Enable Classic Widgets Panel” BUT in my Widget > Shop Sidebar > I “CAN’T” see any place for me to “Add Default Price Filter”. No place to add any default price.

Kindly and please refer to Private content area for the Screenshots.

Please assist me as to my missing information in my Widget’s Shop SideBar as in:

Missing:

1. Product Tag Cloud (Missing)

2(a). Add Default Price Filter (Can’t add any price is Missing)

Thank you very much Tony.

Steven Tay

Please contact administrator
for this information.

#347816 Copied In reply to: Niche Market 04 – Setting locations for “Popular Tag” & Filter By Price Section

Steven Tay

Participant

February 22, 2023 at 10:15

Hi Tony,

Good day to you.

Thank you very much for your detail video guide and it really helped me.

Yes! Now I am able to resolve the issues as to this Section of Categories + Images.

Many thanks again Tony.

Steven Tay

#347721 Copied In reply to: Nich Market 04 – Not able to locate the 5 images Setting location before Seasonal Trend.

Steven Tay

Participant

February 21, 2023 at 11:09

Hi Tony,

Thank you very much for your help as always.

I have tried using your guide methods to change the image size by editing the element via page builder on your site under the general setting as per your Screenshots BUT my Homepage for this Section (before Seasonal Trend) with current 5 categories + Images becomes “Missing” once I clicked into Edit with Elementor page and therefore I am unable to proceed with the changes as described.

Kindly and please refer to Private content area for more details.

Thank you very much Tony.

Steven Tay

Please contact administrator
for this information.

#347632 Copied In reply to: Nich Market 04 – Not able to locate the 5 images Setting location before Seasonal Trend.

Steven Tay

Participant

February 21, 2023 at 06:41

Hi Tony,

Good day to you.

Thank you very much again for your help and guidance.

Ok I will try to resolve the issues as per your detail advices.

Many thanks again Tony.

Steven Tay

#347590 Copied In reply to: Nich Market 04 – Not able to locate the 5 images Setting location before Seasonal Trend.
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