What I like most about 8Theme is the seriousness of analyzing issues in depth.
You are really to be congratulated!
I understood perfectly what you explained, and just to finish, here’s one last question about this:
Does it have to do with whether my installation is a multisite or not?
Does this problem also happen in single site installation?
Thanks!
Stelio
Participant
May 7, 2023 at 19:07
Thank you so much for your answer!
For the product page it worked, but the price of the product appears in several places: Home, Shop, Quick View, Wishlist, Compare, Checkout, etc…
Isn’t there a way to make the same adjustment globally? Otherwise, it is strange to change only one page and in the other places a different pattern appears.
Stelio
Participant
May 7, 2023 at 18:09
Wouldn’t this Theme Options setting be to change the layout of Dokan store pages?
Please contact administrator for this information.
Stelio
Participant
May 7, 2023 at 16:21
Thanks a lot for the solution!
I really hadn’t noticed the scrollbar, but I liked the solution of decreasing the font size better, but when I do that, it only decreases the font of the header/top of the table and the scrollbar continues.
In this sidebar I had the Instagram widget, but it had a connection problem and I opened a ticket, I’m waiting for the solution.
I just wanted to put the last posts there to fill the space, but since this conflict is happening and I saw that it is a little more complicated than I thought, I prefer to wait for the Instagram problem to be solved for now and just leave the products there. Even because it already has the last posts in the footer.
Thank you very much for now.
Stelio
Participant
May 3, 2023 at 14:12
I’m sorry, but I don’t know how to get to this screenshot screen, could you guide me, please?
Stelio
Participant
May 2, 2023 at 13:51
Hello,
Where I can find the code to change?
Thanks.
Stelio
Participant
April 30, 2023 at 17:13
Honestly, I don’t understand anything anymore, you just told me that you are having problems with the integration with Instagram Business and you asked me what type of account I have, I replied that it is a professional account and I already told you in another answer that the integration was already done and working and that I do NOT have a developer account on Instagram, and I did NOT need a developer account to do the integration…
I also already said earlier that in the theme panel it doesn’t say that I have to have developer account, I just clicked on “Add Account” button as shown in this image:
And it was the same way I connected earlier without any problem.
The error message in the screenshot above was when I chose to connect with the personal instagram account, the way I did other times and connected without any problem, see:
I already had this connection loss problem other times and you fixed it, and I connected again and I never needed an instagram developer account, because if I needed to say I wouldn’t even use this feature of the theme, because it would be a lot of work for little benefit, and there are also plugins that make this connection easier.
If you can see my other tickets with this same problem, please.
Stelio
Participant
April 30, 2023 at 14:27
Instagram has 3 types of accounts: personal, professional (content creator) and business.
My account is configured as a professional one, even so I had managed to integrate it into the XStore by choosing the personal account option by clicking on the add account button. Now it is giving this error that I reported.
Stelio
Participant
April 29, 2023 at 13:52
Thanks for your answer, but in the theme panel it doesn’t say that I have to have developer account, I just clicked on “Add Account” button as shown in this image:
And it was the same way I connected earlier without any problem.
The error message in the screenshot above was when I chose to connect with the personal instagram account, the way I did other times and connected without any problem, see:
I already had this connection loss problem other times and you fixed it, and I connected again and I never needed an instagram developer account, because if I needed to say I wouldn’t even use this feature of the theme, because it would be a lot of work for little benefit, and there are also plugins that make this connection easier.
If you can see my other tickets with this same problem, please.
Stelio
Participant
April 12, 2023 at 11:10
That´s ok!
Thanks,
Stelio
Stelio
Participant
April 10, 2023 at 14:27
Ok, I got it!
Thanks very much!
Stelio
Participant
April 9, 2023 at 17:18
Regarding item 1, I disabled all the plugins, leaving only the Elementor, Elementor Pro and XStore Core plugins active, and the problem remained the same.
Follow the FTP data and access to the dasboard in the private area to verify.
Regarding item 2, I will study the suggested material, thank you.
Please contact administrator for this information.
